Global Product Manager

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change.

What You’ll Do

This role is responsible for creating collaborative relationships and assisting with managing complex, cross-platform development requirements, participating in key projects across the organization. The role leverages strong collaborative decision-making, comprehensive problem solving, and substantial stakeholder management skills to deliver exceptional technical requirements definitions, as well as sound business value judgments and trade-off assessments. Work spans the full development lifecycle – from design and requirements discovery through development, testing, deployment, and ongoing end-user support. While project-based work will at times follow formal dev-cycles, it will also take place in the context of smaller, agile, less formal project structures. The work is iterative, intellectually intense, fast-paced, and highly visible. Success requires an individual who is both flexible and adaptable, with the ability to contribute effectively as a team member and as an individual contributor – and the capacity to be self-driven and self-organizing is equally critical to performing well in this position.

In collaboration with the Product Owner and other development team members, you will be an impactful, quality-focused contributor embedded in an Agile squad. This role is responsible for leading requirements discovery for complex technical projects, backlog refinement, feature documentation, user support, and quality assurance.

Responsibilities would include:

• Eliciting and documenting technical and business requirements for complex projects, translating stakeholder needs into well-defined user stories and acceptance criteria.
• Understanding multiple data sources and underlying data models, and translating source-to-target mappings into scalable, practical solutions.
• Assessing gaps between prioritized requirements and current capabilities; generating solution options and, using an agreed set of design principles, selecting the preferred path forward.
• Developing comprehensive implementation plans and delivering output as defined in each project’s goals and objectives.
• Performing thorough testing and validation throughout the development lifecycle, diving deep into root cause analysis when issues arise.
• Acting as a functional subject matter expert, partnering with technical teams to troubleshoot issues and redesign processes.
• Curating and refining the product backlog; contributing to the development and tracking of the technical roadmap.
• Developing training materials and delivering end-user training.

You’re good at:

• Problem solving and analytical thinking.
• Analyzing and breaking down complex problem statements, structuring hypotheses, building thoughtful analyses, and bringing clarity to previously undefined problems.
• Natural curiosity to understand how things work and why – our data, our processes, and our products.
• Desire to comprehend root causes when issues arise.
• Desire and flexibility to work through details with keen attention to accuracy and interdependencies; comfortable working with ambiguity in an iterative environment.
• Identifying and staying current on new technologies and trends relevant to your domain.
• Communication, interpersonal, and teaming skills.
• Works positively and collaboratively with others; builds strong and lasting relationships across functions, offices, and regions.
• Adapts style to changing situations and audiences with tact, poise, and patience; demonstrates persistence to drive change and contributes to a positive, productive work environment.
• Actively listens and asks meaningful, relevant questions; able to partner effectively with remote team members across time zones.
• Work management, organization, and planning.
• Able to perform successfully in a fast-paced, intellectually intense, service-oriented environment; strong organizational and process management skills.
• Ability to contribute to multiple workstreams simultaneously and prioritize efforts accordingly; demonstrated ability to drive projects to scheduled conclusion.
• Proven experience working within Agile methodologies (Scrum, Kanban, or similar); comfortable with sprint ceremonies, backlog management, and iterative delivery.

What You’ll Bring:

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related technical field.
• 3-5+ years of experience in business analysis or product management, with a track record of collecting and defining technical requirements for complex projects in an Agile environment.
• Ability to write and interpret SQL; experience navigating databases and data models, with or without documentation.
• Strong experience with enterprise software and/or technology platforms; familiarity with cloud-based technologies and integration patterns a plus.
• Sound analytical skills combined with excellent written and oral communication; able to convey technical concepts clearly to non-technical stakeholders.
• Proven ability to work effectively in a global environment with stakeholders at all levels; experience in professional services or other highly matrixed organizations preferred.

Who You’ll Work With:

In this role, you will interact extensively with a diverse range of stakeholders from across the business, both geographically and functionally. You will partner closely with Product Owners, engineering and data teams, and business leaders to translate complex needs into actionable requirements. You will also collaborate broadly with other Agile squads and IT teams, as well as external vendors where relevant, making strong cross-functional relationship management a key part of this role.

Equal Opportunity Employer:

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.