Global Benefits Director (London)

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesand business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You\’ll Do

Overview

We are seeking a highly experienced Global Benefits Director to join BCGs Benefits Centre of Expertise (COE), with broad accountability for global benefit design and oversight, including core health and benefit insurances as well as retirement and financial wellbeing. This role will be instrumental in helping shape BCGs benefits strategy, ensuring our offerings remain competitive, compliant, cost-effective, and aligned with evolving business and talent needs.
The Global Benefits Director will partner closely with local and regional HR and Finance stakeholders, as well as external consultant and provider partners to help develop and deliver a cohesive, globally consistent benefits strategy, with tailored local execution. A strong ability to manage complex stakeholder relationships, provide trusted thought leadership, and execute with precision is critical for success.

What You\’ll Do

• Global Benefits Strategy & Innovation:
  • Help lead the strategic design and evolution of BCGs global benefits offerings, including retirement, healthcare, life, disability and work-life harmony benefits.
  • Lead large, complex, and multi-dimensional projects focusing on the creation and implementation of innovative benefits programs.
  • Ensure global benefits designs align with BCGs values, financial sustainability and BCG Unlocking Potential agenda.
  • Embrace new ideas and champion innovative approaches to cater to the evolving benefit needs of BCG employees and of the business.
  • Monitor legislative trends and emerging practices across the globe.
• Benefit Programs & Vendor Management:
  • Help oversee benefit programs, ensuring best-in-class coverage, financial sustainability, and vendor performance.
  • Partner with insurance brokers and providers to manage renewals, pricing, and contracts.
  • Lead provider relationships, partnering with senior provider contacts to proactively evolve offerings, enhance service delivery, and ensure alignment with BCGs changing needs, while positioning BCG as a leader in employee benefits innovation and best practice.
  • Leverage strong negotiation skills to craft agreements that drive business value, focusing on developing cost-effective benefits programs that align with BCG\’s aspirations.
  • Apply rigorous risk management in plan design and funding, aligned with business continuity and compliance goals.
• Stakeholder Engagement & Collaboration:
  • Cultivate deep relationships with stakeholders
  • Influence decision-making in a complex stakeholder landscape by applying sound judgment, interpersonal skills, and expertise to build alignment often in situations where stakeholders need to be correctly identified and engaged over time and solutions may not be fully defined upfront.
  • Navigate sensitive discussions with credibility and tact to drive progress without creating friction.
  • Act as a strategic thought partner to countries, systems and regions, guiding design decisions and operational delivery.
  • Facilitate cross-functional collaboration and knowledge sharing across geographies.
• Program Management & Operational Excellence:
  • Lead or support global and local projects such as benefit launches, vendor RFPs and transitions, benefit design reviews / changes, and MyBenefits technology deployment.
  • Ensure high standards of program stewardship, data accuracy, and compliance.
  • Continuously enhance operational tools, templates, and reporting for benefits tracking.
  • Adeptness in researching and analysing healthcare practices, plans and programs.
  • Ability to derive recommendations from findings and ensure that benefits plans remain current, legal, and competitive.

You\’re Good At

• Client Focus & Stakeholder Management:
  • Serving as a strategic thought partner and subject matter expert to internal clients and regional / country leadership teams, providing insight and direction across a range of complex benefit-related issues.
  • Navigating organizational complexity with a balance of empathy, practical problem-solving, and analytical rigor.
  • Collaborating across functions (Tax, Risk, Accounting, D&I, etc.), and across diverse geographies (e.g., EMEA, APAC, North America).
  • Building trusted relationships with senior stakeholders by combining expertise with strategic insight influencing outcomes, guiding decisions, and becoming a go-to advisor in complex, cross-functional settings.
• Leadership & Collaboration:
  • Modelling inclusive leadership and cross-boundary collaboration.
  • Contributing to COE-wide effectiveness and supporting capability development across the team.
  • Guiding and mentoring Global Benefits Managers, fostering a culture of excellence and continuous growth within the COE.
• Expertise & Problem Solving:
  • Applying deep domain expertise to solve complex, multi-market challenges.
  • Making data-informed, risk-conscious decisions with clear execution plans.
  • Has a high proficiency and deep interest in analysing external and internal data to draw insights and recommendations holistically to drive improvements.
  • Delivering pragmatic, win-win outcomes for global and local teams through adept problem-solving skills.
  • Distilling complex information into clear alternatives for decision-makers who dont have domain expertise
  • Navigating ambiguity and driving to successful outcomes at pace.
• Communication:
  • Crafting compelling narratives that resonate with diverse audiences and that can foster significant impact.
  • Synthesizing technical detail into accessible, persuasive recommendations.
  • Supporting local teams in achieving best-practice standards in communicating our benefit offerings to employees.

What You\’ll Bring

• Industry Experience: You bring 10+ years of relevant experience, with an extensive background in global benefits; preferably with roles at global benefits consultancies, expertise in global benefits management and global risk financing. Experience of retirement savings plan design and governance would also be an asset to the role.
• Deep Understanding of Benefits: You command a deep knowledge of global employee benefits topics, including health insurance, life/disability, and retirement.
• Proven track record of leading initiatives which have resulted in successful and meaningful cost efficiencies, increased employee value proposition and improved risk management.
• Attention to detail: High attention to detail, coupled with a strong analytical capabilities.
• Excel and PowerPoint skills: Strong numerical skills and a high ability to summarise complex and technical information engagingly through PowerPoint.
• Growth Mindset: An enthusiasm for continuous learning and adaptability, embracing new technology and learning constructively from feedback.

Who You\’ll Work With

You will be part of the Global Total Rewards team, and specifically the Global Benefits COE. You will report to the Head of Global Benefits COE, and you will partner with colleagues at all levels across the firm, fostering a spirit of co-creation and delivering exceptional employee benefit insurance programs.

You will collaborate closely with:

• Global Head of Rewards
• Global Benefits Senior Director (Head of Global Benefits COE)
• Global Benefits Insurance Director
• Global Wellbeing Director
• Global Retirement Benefits Senior Manager
• Regional HR and Finance leaders and their teams

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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