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- Tasks: Manage tenancies, support residents, and tackle environmental issues in Gateshead.
- Company: Gateshead Council, dedicated to making the community thrive.
- Benefits: Flexi-time, hybrid working, and a full suite of employee benefits.
- Why this job: Make a real difference in your community while enjoying a great work/life balance.
- Qualifications: Strong communication skills and a passion for community support.
- Other info: Fixed term contract until 31/03/2027 with opportunities for creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match. We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time. We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.
At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.
The Neighbourhoods & Localities team play a key role in several important areas, such as homelessness prevention work, older person’s housing support and case management of antisocial behaviour work. They do all of this and more, through proactive and strategic approaches that are designed to agree and deliver on local priorities via both internal and external partnerships. The team also offer a comprehensive housing service, managing over 17,000 properties through a team of housing officers, support staff, caretaking staff, concierge and handypersons.
Please note: This is a fixed term contract position until 31/03/2027.
You will be working as a Neighbourhood Housing Officer within neighbourhoods across the borough of Gateshead proactively managing tenancies, providing early intervention and support to prevent tenancies from failing. You will be a key point of contact for customers and provide a face-to-face service delivering a range of tenancy management activity including property condition checks, identifying and managing breaches of tenancy and estate management, reporting and tackling environmental issues to ensure neighbourhoods are clean, safe and sustainable.
People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative. You’ll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day.
Neighbourhood Housing Officer in Gateshead employer: The Borough Council of Gateshead
Contact Detail:
The Borough Council of Gateshead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer in Gateshead
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Gateshead Council. Understand their values and how they support their employees. This will help you connect your experiences to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can help manage tenancies and improve neighbourhoods, as that’s what they care about most.
✨Tip Number 3
Show your passion for community work! During the interview, share specific examples of how you’ve positively impacted your community or dealt with challenging situations. They want to see your commitment to making Gateshead thrive.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Neighbourhood Housing Officer in Gateshead
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let your enthusiasm for making Gateshead a thriving place shine through. We want to see how you connect with our mission and values, so share any relevant experiences that highlight your commitment to community support.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love it when candidates take the time to align their background with what we’re looking for in a Neighbourhood Housing Officer.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at The Borough Council of Gateshead
✨Know Your Neighbourhoods
Before the interview, take some time to research Gateshead and its neighbourhoods. Familiarise yourself with local issues, housing policies, and community initiatives. This will not only show your genuine interest in the role but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Neighbourhood Housing Officer, you'll be working closely with residents. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. Highlighting your communication and interpersonal skills will demonstrate that you're the right fit for this people-focused role.
✨Emphasise Problem-Solving Abilities
Think about scenarios where you've had to tackle challenges, especially in tenancy management or community support. Be ready to discuss your approach to problem-solving and how you can apply those skills to prevent tenancies from failing. This will resonate well with the council's proactive approach.
✨Align with Their Values
Gateshead Council values creativity, innovation, and a great work/life balance. During the interview, express how your personal values align with theirs. Share your thoughts on how you can contribute to their mission of making Gateshead a thriving place for everyone, which will show that you're not just looking for a job, but a meaningful role.
