At a Glance
- Tasks: Help customers find gifts and create memorable shopping experiences this festive season.
- Company: Join Boots, a leading retailer known for its supportive and inclusive culture.
- Benefits: Enjoy competitive pay, employee discounts, and wellbeing support.
- Other info: Temporary role with potential for longer-term opportunities and career growth.
- Why this job: Be part of a fun team making a difference during the busiest time of the year.
- Qualifications: Customer-focused attitude and a willingness to work in a fast-paced environment.
The predicted salary is between 9.9 - 12.1 £ per hour.
The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. This is a weekly paid role.
Ready to make someone's day this Christmas? Join Boots as a Seasonal Customer Advisor and be part of something special.
The festive season at Boots is one of the busiest and most exciting times of the year, and we're looking for enthusiastic people to help create brilliant experiences for our customers when it matters most.
About the opportunity
As a Seasonal Customer Advisor, you'll be at the heart of the action, helping customers find the perfect gift, discover great offers and get what they need for the celebrations ahead.
You'll be the friendly face customers turn to for advice and support, creating feel-good moments that make a real difference and keep them coming back all year round.
This is an important role where you'll help deliver a great experience for our customers.
It's also a fast-paced and active role where priorities can change quickly throughout the day.
You won't just be helping customers on the shop floor. You'll also support deliveries, replenish stock, and help keep the store looking its best.
Working in store is a real team effort, so you'll need to be flexible and ready to step into different areas to keep things running smoothly.
You'll feel good knowing you're playing your part and enjoy a strong sense of teamwork and fun as everyone pulls together during our busiest season.
If you enjoy helping people, staying busy and being part of a supportive team, this could be the role for you.
This is a temporary role, with the potential for longer-term opportunities depending on local availability.
- What you'll be doing
- Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
- Create memorable customer experiences through friendly, personalised service.
- Help customers complete purchases using tills and self-checkouts.
- Replenish stock and keep shelves full
- Support deliveries and help organise stock in the stockroom.
- Keep the store and shopping areas look their best.
- Work across different areas of the store and support your team wherever help is needed.
- What you'll need to have (our must-haves)
- Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
- Customer-focused - enjoys talking to people and helping customers have a great experience.
- Team player - supports others and cares about team success.
- Operations ready - comfortable balancing customer service with stock, fulfilment and shop floor tasks.
- Proactive attitude - sees what needs doing and takes ownership.
- Resilient - stays positive and focused during busy periods.
- Energy and stamina - keeps energy high throughout long, active shifts.
- Confident asking questions - asks for help when needed to get things right.
- Comfortable with technology - learns new systems and confidently uses handheld devices, tills and self-checkouts.
- It would be great if you also have
- Previous experience in a retail or customer-facing environment.
- Familiarity with Boots products and services.
- Where your brilliance can take you
You'll receive industry-recognised training and build valuable experience along the way.
You may go on to explore more in Retail, Pharmacy, Beauty or Opticians, or ultimately progress into management.
There are plenty of paths to follow for you to become brilliant with Boots -you can read some of our colleagues stories here.
- Rewards designed for you
- Generous employee discount across Boots and our partner brands
- Discounts at nationwide retailers
- 24/7 counselling and wellbeing support through our Employee Assistance Programme
There's lots more in our benefits and discounts, My Boosts - there to give you that little lift in your everyday. Find out more at
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves.
We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
Where a role is advertised as full-time, we are open to discussing part-time and job share options.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.
Customer Advisor (Seasonal) in West Thurrock employer: The Boots Company PLC
Boots Company PLC is an exceptional employer, offering a dynamic work culture in the heart of Glasgow. With award-winning training and clear pathways for career advancement, employees are empowered to grow within a supportive team environment that values customer service excellence. Join us for a rewarding experience where your contributions directly enhance the shopping experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor (Seasonal) in West Thurrock
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Customer Advisor (Seasonal) in West Thurrock
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to The Boots Company PLC:Don’t forget to personalise your application for The Boots Company PLC! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at The Boots Company PLC
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that The Boots Company PLC offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at The Boots Company PLC and contribute positively during your temporary stint.
