At a Glance
- Tasks: Connect with customers and provide expert health and wellness advice to enhance their wellbeing.
- Company: Join Boots, a leading health and beauty retailer committed to inclusivity and diversity.
- Benefits: Enjoy competitive pay, generous discounts, flexible benefits, and a supportive work environment.
- Other info: Opportunity for career growth and completion of a Healthcare Training Programme.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic team.
- Qualifications: Passion for health and wellness; no experience needed, full training provided.
The predicted salary is between 13 - 15 £ per hour.
The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required & full training will be provided. Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you.
As a Health and Wellness Sales Advisor, you’ll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing. You’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them - all while supporting sales through genuine, feel-good service. You’ll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive.
About the role
Reporting to the Assistant Manager, you’ll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time. You’ll use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in-store and Online Doctor services, referring to the dispensary or pharmacist where needed. This is an interactive, people-focused role - you’ll use your sales and communication skills every day to connect with customers and support their diverse health needs. This is a sales-based role, but it’s all about team success—no competitive, performance-based commission here. We’ll support you to complete a Healthcare Training Programme at NVQ2 level. We’re proud of our stores, so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked, cleaned and tidied throughout the day.
What you'll need to have
- Enthusiasm and passion for all things health and wellness.
- A warm, approachable manner and confident to start conversations with customers.
- Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.
- Self-motivated, sales-driven and focused on delivering a great customer experience.
- A team player that loves to contribute to the team and store’s success.
- Digitally savvy and comfortable embracing technology and the omni-channel offering.
- Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.
- Prepared to complete a Healthcare Training Programme (NVQ2).
It would be great if you also have
- Experience working towards sales targets.
- Experience in a healthcare or wellness setting.
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
Health and Wellness Sales Advisor in Watford employer: The Boots Company PLC
At Boots, we are dedicated to creating a supportive and inclusive work environment where every employee can thrive. As a Health and Wellness Sales Advisor in London, you will benefit from comprehensive training, generous employee discounts, and a flexible benefits scheme, all while contributing to a team that values collaboration over competition. Join us in making a meaningful impact on customer wellbeing and enjoy opportunities for personal and professional growth in a company that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Health and Wellness Sales Advisor in Watford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their health and wellness values. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing with a friend or family member. Focus on asking open questions and really listening to their needs—this will help you shine during the interview.
✨Tip Number 3
Show your passion for health and wellness! Share personal stories or experiences that highlight your enthusiasm for the industry. Whether it's a fitness journey or a wellness tip that worked for you, let your passion come through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show your eagerness to join the team.
We think you need these skills to ace Health and Wellness Sales Advisor in Watford
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for health and wellness shine through in your application. We want to see that you genuinely care about making a difference in people's lives, so share any personal experiences or interests that highlight this passion.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. We’re looking for team players who are self-motivated and customer-focused, so highlight those traits in your writing.
Be Personable:Since this role is all about connecting with customers, let your personality come through in your application. Use a friendly tone and don’t be afraid to show your approachable side—after all, we want to know how you’ll engage with our customers!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Health and Wellness Stuff
Brush up on your knowledge about health and wellness products. Familiarise yourself with common customer queries and solutions, as this will help you demonstrate your passion for the role and show that you're ready to provide expert advice.
✨Practice Your People Skills
Since this role is all about connecting with customers, practice starting conversations and asking open-ended questions. Role-play with a friend or family member to get comfortable discussing sensitive topics and making customers feel at ease.
✨Show Your Team Spirit
Emphasise your ability to work well in a team during the interview. Share examples of how you've contributed to team success in the past, as this role values collaboration over competition.
✨Be Ready to Learn
Express your enthusiasm for the Healthcare Training Programme. Show that you're proactive about learning new products and services, and be prepared to discuss how you plan to stay updated on health and wellness trends.
