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- Tasks: Lead a team to deliver exceptional customer care and operational excellence every day.
- Company: Join Boots, a diverse and inclusive workplace that values your individuality.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and connecting with customers.
- Qualifications: Experience in leading teams and a passion for customer service.
- Other info: Opportunities for career growth and a positive, collaborative culture.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. We are happy to provide reasonable adjustments to help you to be at your best if you require additional support as part of the application and interview process.
This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Manager in Watford employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Watford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Boots' website and social media. Understanding their values and how they connect with customers will help you show that you're a great fit for the Assistant Manager role.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or coached a team. When you can share real experiences, it shows you’ve got what it takes to lead and develop your team effectively.
✨Tip Number 3
Be ready to discuss data! Since the role involves interpreting trends and insights, brush up on how you've used data in past roles. This will demonstrate your ability to react quickly to customer needs and drive business growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from Boots.
We think you need these skills to ace Assistant Manager in Watford
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired others and achieved performance goals in a customer-facing environment.
Connect with Our Values: Take a moment to reflect on our commitment to inclusivity and diversity. In your application, share how you align with these values and how you can contribute to creating a positive working environment at Boots.
Be Specific About Your Experience: Don’t just list your previous roles; give us the juicy details! Talk about specific situations where you’ve provided excellent customer care or improved operational standards. We love hearing about real-life examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Customer Care
As an Assistant Manager, you'll be all about delivering excellent customer care. Make sure you understand Boots' approach to customer service and think of examples from your past experiences where you've gone above and beyond for customers. This will show that you’re aligned with their values.
✨Showcase Your Leadership Skills
Prepare to discuss how you've led a team in the past. Think of specific instances where you inspired your team or improved performance through coaching. Be ready to share your leadership style and how it can benefit the store's environment.
✨Data-Driven Decision Making
Since the role involves interpreting data and trends, brush up on any relevant metrics you've worked with before. Be prepared to discuss how you've used data to make decisions or improve processes in your previous roles. This will demonstrate your analytical skills and adaptability.
✨Embrace Technology
With the mention of navigating new technology, think about your experience with tech in retail or pharmacy settings. Be ready to talk about how you've embraced new tools or systems in the past and how you can help your team adapt to any new technologies at Boots.