At a Glance
- Tasks: Guide customers through their skincare and beauty journeys with expert advice and innovative tools.
- Company: Join No7, a pioneering brand in beauty and skincare for over 90 years.
- Benefits: Generous discounts, product allocations, and a chance to become a certified skin and makeup expert.
- Other info: Opportunities for career growth and leadership development within a supportive team.
- Why this job: Make a real impact by helping customers feel confident in their own skin every day.
- Qualifications: Passion for beauty, strong communication skills, and a proactive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Are you passionate about beauty and skincare? Do you believe in the power of honest, real beauty to help people feel confident every day? Join us as a No7 Advisor and help bring our iconic brand to life! At No7, we believe in possible. For over 90 years, we have been at the forefront of beauty, blending pioneering science‑led skincare with innovative beauty solutions that deliver results people trust. Join us and be part of a brand shaping the future of beauty – a brand where you can build your expertise, grow your career, and open a world of beautiful possibilities, bringing confidence to every customer, every day.
What you’ll be doing
- As a No7 Advisor, you’ll guide customers through their skincare and beauty journeys at every stage of life – combining world class science, on‑trend advice, and human connection to deliver results people trust and experiences they love.
- You’ll play a vital role in building brand love, creating meaningful moments of real beauty, and helping customers feel confident in their own skin.
- Complete our award‑winning 12‑month Skin School programme, gaining a CIBTAC qualification recognised across the beauty industry.
- Deliver personalised skincare and beauty consultations using innovative tools and technology.
- Confidently explain the world‑class science behind No7 products, translating advanced ingredients and technologies into clear, relatable customer benefits.
- Offer expert makeup advice, including shade matching, product demonstrations and routine building.
- Drive sales and consistently achieve targets by actively promoting offers, innovations and new launches.
- Build trusting long‑term customer relationships that encourage loyalty and repeat visits.
- Work collaboratively as part of a wider decisive, expert Boots team to deliver exceptional service and commercial results.
- Maintain a beautifully presented counter that showcases the incredible No7 range and reflects our premium yet accessible positioning.
What you’ll need to have (our must‑haves)
- A genuine passion for skincare and makeup, with a desire to help others feel confident.
- Enjoy meeting sales targets and playing your part to deliver great team commercial performance.
- Confidence engaging customers and applying skincare and makeup.
- Strong communication skills, with the ability to put customers at ease and explain information clearly and simply.
- A proactive attitude and willingness to learn about our products and keep up to date with the latest skincare and beauty trends.
- Passionate about being a No7 ambassador, proud to represent a brand with heritage and excited by its future and continued innovation.
It would be great if you also have:
- Previous experience working with customers.
- Experience applying skincare and beauty products on customers.
Rewards designed for you
- Generous employee discount on our own brands and partner businesses.
- Quarterly allocation of No7 products for you to try out at home and further share your insights with your customers.
- Become a certified skin and makeup expert with our CIBTAC qualification.
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment.
- 6‑month leadership programme for experienced, high‑performing advisors to develop skills and confidence.
- Boots Retirement Savings Plan.
- Discretionary quarterly bonus scheme.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Where your brilliance can take you
Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty‑adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer a 6 month development programme for experienced, high performing Advisors who are ready to invest in their growth. While completion doesn’t guarantee a leadership role, it’s a powerful opportunity to build confidence, develop skills, and grow your personal brand — setting you up for future success.
Where a role is advertised as full‑time, we are open to discussing part‑time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. We’re proud to be an equal‑opportunity employer, creating an inclusive workplace where our colleagues are empowered to be themselves and diversity, equity and inclusion are part of how we do things, every day.
No7 Advisor in Walsall employer: The Boots Company PLC
At No7, we are dedicated to fostering a vibrant and inclusive work culture where beauty enthusiasts can thrive. As a No7 Advisor, you will not only receive comprehensive training through our award-winning Skin School programme but also enjoy generous employee benefits, including discounts and a supportive environment that encourages personal and professional growth. Join us in shaping the future of beauty while helping customers feel confident every day in a role that offers meaningful connections and opportunities for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land No7 Advisor in Walsall
✨Tip Number 1
Get to know the No7 brand inside out! Familiarise yourself with their products, values, and latest innovations. This will not only help you in interviews but also show your genuine passion for beauty and skincare.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to get comfortable explaining skincare benefits and makeup techniques. The more you practice, the more confident you'll be when engaging with customers.
✨Tip Number 3
Network like a pro! Connect with current No7 Advisors or beauty industry professionals on social media. They can provide insights and tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the No7 team and ready to embark on this exciting journey with us.
We think you need these skills to ace No7 Advisor in Walsall
Some tips for your application 🫡
Show Your Passion:Let your love for beauty and skincare shine through in your application. We want to see how passionate you are about helping others feel confident in their skin!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the No7 Advisor role. We’re looking for those who can connect with customers and deliver exceptional service.
Be Authentic:We value honesty and real beauty, so be yourself in your application. Share your unique experiences and insights into the beauty world – it’s what makes you stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our amazing team.
How to prepare for a job interview at The Boots Company PLC
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with No7’s product range and their key ingredients. Being able to confidently discuss how these products can benefit customers will show your passion for skincare and your ability to engage effectively.
✨Showcase Your Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in the past. Think about times when you’ve helped someone feel more confident or provided tailored advice. This will demonstrate your strong communication skills and proactive attitude.
✨Emphasise Your Passion for Beauty
During the interview, let your enthusiasm for beauty and skincare shine through. Share why you love the industry and how you keep up with the latest trends. This will help convey that you’re not just looking for a job, but are genuinely excited about being a No7 ambassador.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask your interviewers. This could be about the training process, team dynamics, or how they measure success in the role. It shows you’re engaged and serious about the opportunity, plus it gives you valuable insights into the company culture.