At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a leader in customer care and optical services.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits for a balanced lifestyle.
- Other info: Access industry-leading training and career development opportunities.
- Why this job: Make a difference in customers' lives while developing your skills in a dynamic environment.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person our customers interact with. You will build great relationships by listening and understanding their needs to find the right product or service. From greeting customers to pre‑screening, eye‑tests, and helping them find the perfect eyewear solution – no two days will be the same.
Within the team you will have the opportunity to develop your knowledge through our industry‑leading ‘Step Into Optics’ training programme which includes workshop learning and practical on‑the‑job experience.
- Ordering, dispensing, and collection of glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing after‑care support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report directly to the store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Experience in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts (terms and conditions apply)
- Clinical and non‑clinical career development opportunities
- Enhanced maternity, paternity, and adoption leave pay plus a gift card for anyone expecting or adopting a child
- Flexible benefits scheme: holiday buying, discounted gym membership, life assurance, activity passes, and more
- Access to free, 24/7 counselling and support through TELUS Health Employee Assistance Programme
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Retail Assistant (Opticians) in Truro employer: The Boots Company PLC
At Boots Opticians, we pride ourselves on being an excellent employer, offering a vibrant work culture where every Retail Assistant plays a crucial role in delivering exceptional customer service. Our commitment to employee growth is evident through our industry-leading 'Step Into Optics' training programme, alongside generous benefits such as discretionary bonuses and flexible perks that enhance work-life balance. Join us in a supportive environment that values diversity and fosters meaningful relationships with both customers and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians) in Truro
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! As a Retail Assistant, you'll be all about building relationships. Think of examples from your past experiences where you've gone above and beyond for customers. Share these stories during your interview to highlight your passion for customer care.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for the role!
We think you need these skills to ace Retail Assistant (Opticians) in Truro
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you've gone the extra mile to help someone, as this will resonate with us at StudySmarter and show you're a great fit for the Retail Assistant role.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the job description. We want to see how your background aligns with the responsibilities of the Retail Assistant position, so don’t hold back!
Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and structure your thoughts well, making it easy for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Familiarise yourself with the products and services offered by the opticians. Understand the basics of eyewear, eye tests, and customer care. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers all day. Prepare examples of how you've built relationships in previous roles. Highlight your ability to listen and understand customer needs, as this is key to success in this position.
✨Demonstrate Your Willingness to Learn
Mention your enthusiasm for the 'Step Into Optics' training programme. Share any past experiences where you’ve taken the initiative to learn new skills or improve your knowledge, especially in retail or clinical settings.
✨Ask Thoughtful Questions
Prepare a few questions about the store's culture, team dynamics, or the training programme. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
