Assistant Manager in Torquay

Assistant Manager in Torquay

Torquay Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer care and operational excellence.
  • Company: Join Boots, a diverse and inclusive workplace that values your individuality.
  • Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
  • Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
  • Qualifications: Experience in leading teams and a passion for customer service.
  • Other info: Opportunities for career growth and personal development await you.

The predicted salary is between 28800 - 43200 £ per year.

As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.

Key responsibilities:

  • You will lead your team to deliver business growth by providing care to our customers and patients.
  • You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
  • Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
  • Conduct regular reviews, audits and risk assessments to protect patient and public safety.
  • Interpret data, trends and insights to work at pace and react to the changing needs of the customer.

What you’ll need to have:

  • Experience leading a team within a customer facing setting.
  • An understanding of how to achieve performance goals through inspiring and coaching a team.
  • A collaborative personality and able to succeed in a team-centred environment.

It would be great if you also have:

  • Experience working within community pharmacy.
  • Confidence with navigating and embracing new technology.

Our benefits:

  • Boots Retirement Savings Plan.
  • Discretionary annual bonus.
  • Generous employee discounts.
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
  • Flexible benefits scheme.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.

Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots:

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What’s next:

If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

Assistant Manager in Torquay employer: The Boots Company PLC

At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As an Assistant Manager, you will benefit from comprehensive training and development opportunities, alongside a generous benefits package including flexible working options and access to mental health support. Join us in a role where your leadership can make a real difference in delivering outstanding customer care in both retail and pharmacy settings.
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Contact Detail:

The Boots Company PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager in Torquay

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you connect your experiences to their mission during the chat.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've inspired or coached a team. Be ready to share these during your interview to show how you can lead at Boots.

✨Tip Number 3

Don’t forget to ask questions! Prepare some thoughtful ones about team dynamics or customer care strategies. This shows you're genuinely interested in the role and helps you gauge if it's the right fit for you.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest roles and updates directly from us.

We think you need these skills to ace Assistant Manager in Torquay

Leadership Skills
Customer Care
Team Development
Coaching
Performance Management
Operational Standards
Data Interpretation
Risk Assessment
Collaboration
Adaptability to Technology
Retail Management
Pharmacy Knowledge
Problem-Solving

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired and coached others in a customer-facing environment, so share specific examples that showcase your leadership style.

Connect with Our Values: At StudySmarter, we value inclusivity and diversity. In your application, reflect on how you align with these values and how you can contribute to creating a positive working environment. This will help us see you as a great fit for our team!

Be Data-Driven: Since the role involves interpreting data and trends, don’t shy away from mentioning any relevant experience you have with data analysis. Show us how you've used insights to drive performance and adapt to changing customer needs in your previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!

How to prepare for a job interview at The Boots Company PLC

✨Know Your Customer Care

As an Assistant Manager, understanding customer needs is key. Research Boots' approach to customer care and think of examples from your past experiences where you successfully connected with customers. This will show your potential employer that you’re ready to deliver excellent service.

✨Showcase Your Leadership Skills

Prepare to discuss your leadership style and how you've inspired teams in the past. Think of specific instances where you coached team members to achieve performance goals. This will demonstrate your ability to lead effectively on the shop floor.

✨Be Data Savvy

Familiarise yourself with basic retail metrics and how they impact business growth. Be ready to discuss how you’ve used data to make decisions or improve operations in previous roles. This shows you can interpret trends and react quickly to customer needs.

✨Embrace Technology

Since the role mentions navigating new technology, be prepared to talk about your experience with tech in a retail or pharmacy setting. Highlight any tools or systems you’ve used that improved efficiency or customer service, showing you’re adaptable and forward-thinking.

Assistant Manager in Torquay
The Boots Company PLC
Location: Torquay

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