At a Glance
- Tasks: Help customers with health and wellness needs while driving sales through genuine service.
- Company: Join Boots, a leading health and beauty retailer committed to inclusivity.
- Benefits: Competitive pay, employee discounts, flexible benefits, and 24/7 support.
- Other info: Full training provided, with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Passion for health, great communication skills, and a willingness to learn.
The predicted salary is between 28000 - 32000 £ per year.
The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required & full training will be provided. Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you.
As a Health and Wellness Sales Advisor, you'll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing. You’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them - all while supporting sales through genuine, feel‑good service. You’ll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive. Whether customers are seeking relief, guidance, or ways to boost their wellness routines, you’ll play a vital role in helping them feel healthier, happier, and more confident in their choices.
About the role: Reporting to the Assistant Manager, you’ll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time. You’ll use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in‑store and Online Doctor services, referring to the dispensary or pharmacist where needed. This is an interactive, people‑focused role – you’ll use your sales and communication skills every day to connect with customers and support their diverse health needs. This is a sales‑based role, but it’s all about team success – no competitive, performance‑based commission here. We’ll support you to complete a Healthcare Training Programme at NVQ2 level. We’re proud of our stores, so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked, cleaned and tidied throughout the day.
What you’ll need to have:
- Enthusiasm and passion for all things health and wellness
- A warm, approachable manner and confident to start conversations with customers
- Ability to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.
- Self‑motivated, sales‑driven and focused on delivering a great customer experience
- A team player that loves to contribute to the team and store’s success
- Digitally savvy and comfortable embracing technology and the omni‑channel offering
- Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.
- Prepared to complete a Healthcare Training Programme (NVQ2)
It would be great if you also have:
- Experience working towards sales targets
- Experience in a healthcare or wellness setting
Our benefits:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots: At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Health and Wellness Sales Advisor in Stratford-upon-Avon employer: The Boots Company PLC
At Boots, we are dedicated to creating a supportive and inclusive work environment where every employee can thrive. As a Health and Wellness Sales Advisor, you will benefit from comprehensive training, generous employee discounts, and a flexible benefits scheme, all while making a meaningful impact on customer wellbeing in the heart of London. Join us to be part of a team that values collaboration over competition, ensuring that your contributions lead to both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Health and Wellness Sales Advisor in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their health and wellness products. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing with a friend or family member. Focus on how to ask open questions and listen actively to their responses.
✨Tip Number 3
Show your passion for health and wellness! Be ready to share why you care about this field and how you can help customers feel better. Your enthusiasm can really make you stand out during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the omni-channel approach we value at Boots.
We think you need these skills to ace Health and Wellness Sales Advisor in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for health and wellness shine through in your application. We want to see that you genuinely care about making a difference in people's lives, so share any personal experiences or interests that highlight this passion.
Be Personable:Since this role is all about connecting with customers, make sure your written application reflects your warm and approachable nature. Use friendly language and maybe even a touch of humour to show us you’re someone who can easily start conversations.
Highlight Team Spirit:We love team players! In your application, mention any experiences where you’ve worked collaboratively with others. This could be in previous jobs, school projects, or even volunteer work – anything that shows you thrive in a team environment.
Tailor Your Application:Take the time to tailor your application specifically for this role. Mention how your skills align with the job description and why you’re excited about the opportunity to support customers in their health and wellness journeys. And remember, apply through our website for the best chance!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Health and Wellness Stuff
Brush up on the latest trends in health and wellness. Familiarise yourself with popular products and services that customers might ask about. This will help you sound knowledgeable and confident during the interview.
✨Practice Your People Skills
Since this role is all about connecting with customers, practice your communication skills. Role-play with a friend or family member to get comfortable starting conversations and asking open-ended questions that encourage customers to share their needs.
✨Show Your Passion
Let your enthusiasm for health and wellness shine through. Share personal experiences or stories that highlight your commitment to helping others improve their wellbeing. This will show the interviewer that you genuinely care about making a difference.
✨Be Ready to Learn
Express your willingness to complete the Healthcare Training Programme. Highlight your proactive approach to learning about new products and services, as this will demonstrate your dedication to providing excellent customer service and staying updated in the field.
