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For Companies At a Glance
- Tasks: Lead a flagship store, ensuring an exceptional customer experience and empowering your diverse team.
- Company: Boots Opticians values inclusivity and diversity, creating a positive work environment for all.
- Benefits: Enjoy flexible benefits, generous discounts, and access to 24/7 counseling support.
- Why this job: Join a dynamic team, develop your clinical knowledge, and make a real impact in patient care.
- Qualifications: Experience leading a large retail team; clinical or optical experience is a plus.
- Other info: Flexible working options available; we support applicants with reasonable adjustments.
The predicted salary is between 36000 - 60000 £ per year.
About the role
As the Store Manager of one of our flagship stores, you will be responsible for the leadership of your store, providing an exemplary customer experience to every patient and customer.
With the wide range of products and services offered in-store, you will be working alongside a diverse team of varying clinical expertise and knowledge. You will empower your team to nurture customer relationships to deliver sales through service. Inspiring your team daily to deliver exceptional results, you will create a thriving store environment.
Working within your store, you will assist customers and find the products and services that best meet their needs. This may include offering solutions such as frame styling, clinical pre-testing, dispensing, and much more, tailored to individual needs and preferences.
You will use your commercial knowledge of your local community to develop great external relationships to help shape your store-specific strategy to optimize patient care and profitability.
Reporting to the Regional Manager, you will work collaboratively with the regional team and the Support Office to influence and drive change to optimize business performance.
You will also have the opportunity to develop your clinical knowledge through our industry-leading ‘Step into Optics’ training programme, along with the practical experience you will receive in-store.
What you’ll need to have
- Experience leading a large team within a retail setting
It would be great if you also have
- Experience working within a clinical or Optical environment
- Experience leading a team within a customer-facing setting
Our Benefits
- Boots Retirement Savings Plan
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes, and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.#J-18808-Ljbffr
Store Manager - CoE (Non-Optom) employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - CoE (Non-Optom)
✨Tip Number 1
Familiarize yourself with the specific products and services offered at Boots Opticians. Understanding the range of offerings will help you demonstrate your ability to assist customers effectively during the interview.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to share specific examples of how you've inspired and empowered your team to deliver exceptional customer service and achieve sales goals.
✨Tip Number 3
Research the local community and its needs regarding optical services. Being able to discuss how you would tailor the store's strategy to meet these needs can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to building external relationships within the community. This is crucial for optimizing patient care and profitability, so think of examples where you've successfully done this in the past.
We think you need these skills to ace Store Manager - CoE (Non-Optom)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities of a Store Manager at Boots Opticians. Highlight your relevant experience in leading teams and providing exceptional customer service.
Tailor Your CV: Customize your CV to reflect your leadership experience in retail settings, especially in customer-facing roles. Include specific examples of how you've empowered teams and improved customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team leadership. Mention any experience you have in clinical or optical environments, and how it aligns with the company's values.
Highlight Community Engagement: Discuss your knowledge of the local community and how you can leverage that to develop relationships that enhance store performance. This shows your understanding of the business strategy and customer needs.
How to prepare for a job interview at The Boots Company PLC
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and empowered them to achieve exceptional results.
✨Understand Customer Experience
Since providing an exemplary customer experience is key, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to meet customer needs and how you trained your team to do the same.
✨Highlight Your Commercial Knowledge
Familiarize yourself with the local community and how it impacts the store's strategy. Be prepared to discuss how you would leverage your commercial knowledge to optimize patient care and profitability in the store.
✨Emphasize Team Collaboration
Collaboration with the regional team and Support Office is crucial. Discuss your experience working with different departments and how you have influenced change to drive business performance in previous roles.
