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- Tasks: Lead a flagship store, ensuring an exceptional customer experience and empowering your diverse team.
- Company: Join Boots Opticians, a leader in optical care, committed to inclusivity and positive change.
- Benefits: Enjoy flexible benefits, generous discounts, career development, and a supportive work environment.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in the community.
- Qualifications: Experience leading a retail team; clinical or optical background is a plus.
- Other info: Part-time and job share options available; we support reasonable adjustments during the application process.
The predicted salary is between 36000 - 60000 £ per year.
As the Store Manager of one of our flagship stores, you will be responsible for leading your store and providing an exemplary customer experience to every patient and customer. With a wide range of products and services offered, you will work alongside a diverse team with varying clinical expertise and knowledge.
Your responsibilities will include:
- Empowering your team to nurture customer relationships and deliver sales through service.
- Inspiring your team daily to achieve exceptional results.
- Creating a thriving store environment.
- Working alongside your team to assist customers, find suitable products and services, and offer tailored solutions such as frame styling, clinical pre-testing, and dispensing.
- Using your local community knowledge to develop external relationships, shaping your store's strategy to optimize patient care and profitability.
- Collaborating with the regional team and Support Office to influence and drive business performance, reporting to the Regional Manager.
- Developing your clinical knowledge through our industry-leading ‘Step into Optics’ training program and practical in-store experience.
What you’ll need to have:
- Essential: Experience leading a large team within a retail setting.
- It would be great if you also have experience working within a clinical or optical environment.
- Experience leading a customer-facing team.
Our benefits:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Career development opportunities (clinical and non-clinical)
- Enhanced leave pay and gift for expecting or adopting parents
- Flexible benefits scheme
- Access to 24/7 counselling through TELUS Health
Additional benefits are available; learn more at boots.jobs/rewards. Exclusions may apply.
Why Boots Opticians:
We foster an inclusive environment where everyone can reach their potential. We are proud to be an equal opportunity employer, embracing diversity and providing a positive workplace for all. Join us and be part of positive change.
What’s next:
Thank you for your interest. If you apply, your application will be reviewed, and we will contact you for an interview if shortlisted. We are open to discussing part-time and job share options. Reasonable adjustments are available during the application process.
Store Manager - CoE (Non-Optom) employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - CoE (Non-Optom)
✨Tip Number 1
Familiarise yourself with the latest trends in retail management and customer service. Understanding what makes a flagship store successful will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Boots Opticians. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare to discuss specific examples of how you've empowered teams in previous roles. Highlighting your leadership style and how it has positively impacted customer experiences will set you apart.
✨Tip Number 4
Research the local community where the store is located. Being able to speak about how you would leverage local relationships to enhance patient care and profitability will show your commitment to the role.
We think you need these skills to ace Store Manager - CoE (Non-Optom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading large teams within a retail setting. Include specific examples of how you've empowered your team and improved customer relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for providing exemplary customer experiences. Mention any relevant experience in clinical or optical environments and how it aligns with the role's responsibilities.
Showcase Leadership Skills: Emphasise your leadership skills by providing examples of how you've inspired teams to achieve exceptional results. Discuss any strategies you've implemented to create a thriving store environment.
Research the Company: Familiarise yourself with Boots Opticians and their values. Understanding their commitment to inclusivity and community engagement will help you align your application with their mission.
How to prepare for a job interview at The Boots Company PLC
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead a large team. Prepare examples of how you've successfully motivated and inspired your team in previous roles, focusing on specific outcomes and improvements.
✨Emphasise Customer Experience
Since the role revolves around providing an exemplary customer experience, be ready to discuss your approach to customer service. Share stories that highlight your ability to nurture relationships and resolve issues effectively.
✨Demonstrate Clinical Knowledge
While not essential, having experience in a clinical or optical environment can set you apart. Brush up on relevant terminology and practices, and be prepared to discuss how you would apply this knowledge in the store.
✨Connect with the Community
Understanding the local community is key to optimising patient care and profitability. Think about how you can leverage your knowledge of the area to build external relationships and enhance the store's strategy.
