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- Tasks: Lead a flagship store, ensuring exceptional customer experiences and empowering your diverse team.
- Company: Join Boots Opticians, a leader in optical care with a commitment to inclusivity and diversity.
- Benefits: Enjoy flexible benefits, generous discounts, and access to 24/7 counselling support.
- Why this job: Be part of a vibrant team, develop your skills, and make a real impact in the community.
- Qualifications: Experience in retail leadership; clinical or optical experience is a plus.
- Other info: Flexible working options available; we support reasonable adjustments during the application process.
The predicted salary is between 36000 - 60000 £ per year.
As the Store Manager of one of our flagship stores, you will be responsible for the leadership of your store, providing an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will work alongside a diverse team of varying clinical expertise and knowledge. You will empower your team to nurture customer relationships to deliver sales through service. Inspiring your team daily to deliver exceptional results, you will create a thriving store environment.
Working within your store, you will assist customers and find the products and services that best meet their needs. This may include offering solutions such as frame styling, clinical pre-testing, dispensing, and much more, tailored to individual needs and preferences. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store-specific strategy to optimize patient care and profitability.
Reporting to the Regional Manager, you will work collaboratively with the regional team and the Support Office to influence and drive change to optimize business performance. You will also have the opportunity to develop your clinical knowledge through our industry-leading ‘Step into Optics’ training programme along with the practical experience you will receive in store.
What you’ll need to have:
- Experience leading a large team within a retail setting
- Experience working within a clinical or Optical environment
- Experience leading a team within a customer-facing setting
Our Benefits:
- Boots Retirement Savings Plan
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes, and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots Opticians:
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next:
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Store Manager - CoE (Non-Optom) employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - CoE (Non-Optom)
✨Tip Number 1
Familiarise yourself with the specific products and services offered at Boots Opticians. Understanding the range of offerings will help you demonstrate your knowledge during interviews and show how you can enhance customer experiences.
✨Tip Number 2
Highlight your leadership experience in retail settings by preparing examples of how you've successfully managed teams. Be ready to discuss how you inspired your team to achieve sales targets and improve customer service.
✨Tip Number 3
Research the local community where the store is located. Being able to discuss how you would leverage community relationships to drive business performance will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to training and developing team members. Boots values clinical knowledge, so be ready to explain how you would support your team's growth and ensure they provide exceptional customer care.
We think you need these skills to ace Store Manager - CoE (Non-Optom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading large teams within a retail setting. Include specific examples of how you've empowered your team and improved customer experiences.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and leadership. Mention any relevant experience in clinical or optical environments, and how it aligns with the role at Boots Opticians.
Showcase Your Commercial Knowledge: Demonstrate your understanding of the local community and how you can leverage this knowledge to develop relationships that enhance patient care and profitability in your application.
Prepare for the Interview: If selected for an interview, be ready to discuss your leadership style and how you inspire your team. Think of examples where you've driven change and optimised business performance in previous roles.
How to prepare for a job interview at The Boots Company PLC
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and motivated them to achieve exceptional results.
✨Understand the Customer Experience
Since providing an exemplary customer experience is key, be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond to meet customer needs, especially in a retail or clinical setting.
✨Highlight Your Commercial Knowledge
Familiarise yourself with the local community and how it impacts the store's strategy. Be prepared to discuss how you would leverage your commercial knowledge to optimise patient care and profitability in the role.
✨Emphasise Team Collaboration
This role requires collaboration with the regional team and Support Office. Share examples of how you've worked effectively with other departments or teams to drive change and improve business performance.
