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- Tasks: Lead a flagship store, ensuring exceptional customer experiences and empowering your diverse team.
- Company: Join Boots Opticians, a company committed to inclusivity and diversity.
- Benefits: Enjoy generous discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real impact in a thriving environment while developing your clinical knowledge.
- Qualifications: Experience leading teams in retail or customer-facing settings is essential.
- Other info: Flexible working options available; we support your journey with reasonable adjustments.
The predicted salary is between 28800 - 43200 £ per year.
As the Store Manager of one of our flagship stores you will be responsible for the leadership of your store, providing an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge.
You will:
- Empower your team to nurture customer relationships to deliver sales through service.
- Inspire your team daily to deliver exceptional results.
- Create a thriving store environment.
- Work within your store alongside your team to assist customers and find the products and services that best meet their needs, offering solutions such as frame styling, clinical pre‑testing, dispensing and much more, tailored to individual needs and preferences.
- Use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to optimise patient care and profitability.
Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and drive change to optimise business performance. Develop your clinical knowledge through our industry‑leading ‘Step into Optics’ training programme along with the practical experience you will receive in store.
What you’ll need to have:
- Experience leading a large team within a retail setting.
- It would be great if you also have experience working within a clinical or Optical environment.
- Experience leading a team within a customer facing setting.
Our benefits:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Clinical and Non‑Clinical Career development opportunities.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Store Manager - CoE (Non-Optom) employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - CoE (Non-Optom)
✨Tip Number 1
Get to know the company inside out! Research Boots Opticians, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for Store Managers and think about how your experience aligns with their needs. The more you rehearse, the more confident you'll feel!
✨Tip Number 3
Show your leadership skills! Be ready to share examples of how you've empowered teams in the past. Think about specific situations where you inspired your team to achieve great results – this will really resonate with the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Boots family. Let’s get you that interview!
We think you need these skills to ace Store Manager - CoE (Non-Optom)
Some tips for your application 🫡
Show Your Leadership Skills: As a Store Manager, we want to see your leadership style shine through in your application. Share examples of how you've inspired and empowered your team in previous roles, especially in customer-facing settings.
Highlight Your Customer Experience Focus: Make sure to emphasise your commitment to providing an exemplary customer experience. We love candidates who can demonstrate their ability to nurture customer relationships and deliver tailored solutions.
Connect with Our Values: At StudySmarter, we value inclusivity and diversity. Reflect on how your personal values align with ours and mention any experiences that showcase your commitment to creating a positive working environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's products and services. Understand the customer experience they aim to provide and think about how you can enhance it. This will show your genuine interest in the role and help you discuss how you can lead the team effectively.
✨Showcase Your Leadership Style
Be prepared to talk about your leadership experiences. Think of specific examples where you’ve inspired a team or improved performance. Highlight how you empower others and create a thriving environment, as this aligns perfectly with what they’re looking for in a Store Manager.
✨Connect with the Community
Since the role involves using commercial knowledge of the local community, come ready with ideas on how to build relationships that could benefit the store. Discuss any previous experiences where you’ve successfully engaged with the community to drive sales or improve customer service.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your understanding of the role and the company culture. For example, ask about their approach to team development or how they measure success in customer satisfaction.
