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- Tasks: Lead and inspire your team to deliver exceptional customer care and drive store performance.
- Company: Join Boots, a leading pharmacy-led health and beauty retailer committed to positive change.
- Benefits: Enjoy competitive holidays, a retirement plan, staff discounts, and flexible working options.
- Why this job: Be part of a dynamic team that values inclusivity and personal growth while making a difference.
- Qualifications: Retail management experience, strong communication skills, and a passion for customer service are essential.
- Other info: Flexible working arrangements and support for diverse needs during the application process.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager you will drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategic thinking will help the business to grow and change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond.
About the role
You will lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients. You will lead the sales and performance of your store, whilst keeping our customers close to heart. As an ambassador for our Boots brand you will be passionate about helping us work towards becoming the world's best pharmacy led health and beauty retailer. Make the shop floor your own, get to know our teams, sales and operations. Consider what can we do to change for the better to set Boots apart from other retailers. Use your commercial and retail expertise and be flexible with your approach to new business ideas, keeping our customers in mind. Get to know your teams – find out what they like and what they want to see change.
What you will need to have
- You will need to have retail management and commercial experience, with great customer service skills.
- Excellent communication skills, and act as a brand ambassador for Boots throughout your store and region.
- A strong understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
- Ability to work at pace and react to the changing needs of the customer.
- A collaborative personality and able to thrive in a team centered approach.
- A passion for keeping up to date with your own learning and development.
- The ability to coach and develop individuals and teams.
It would be great if you also have experience and are comfortable with navigating and embracing new technology.
Our benefits
- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan
- Discretionary annual bonus scheme
- Generous staff discount
We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you.
Why Boots
We are always looking for people who care; people who go the extra mile to change things for the better. You will be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it is with you, we can change for the better.
What’s next
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure and Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Store Manager employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Boots' brand values and customer service philosophy. Understanding what makes Boots unique will help you articulate how your experience aligns with their mission during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where your leadership directly contributed to improved sales or customer satisfaction, as this will resonate well with the hiring team.
✨Tip Number 3
Showcase your adaptability by discussing how you've embraced new technologies in previous roles. Boots is looking for someone who can navigate change, so demonstrating your comfort with tech will set you apart.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and questions during the interview.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and customer service skills. Use specific examples that demonstrate your ability to lead a team and drive sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer care and your strategic thinking. Mention how you can contribute to Boots' mission of becoming the world's best pharmacy-led health and beauty retailer.
Showcase Your Leadership Skills: In your application, emphasise your experience in coaching and developing teams. Provide examples of how you've inspired your team to achieve business growth and adapt to changing customer needs.
Research Boots: Familiarise yourself with Boots' values and recent initiatives. This knowledge will help you align your application with their goals and demonstrate your commitment to their brand.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Passion for Customer Care
As a Store Manager, your love for great customer care is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the brand's values.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and driving performance. Discuss how you've inspired and developed your team members in the past, as this role requires strong leadership to achieve business growth.
✨Be Ready to Discuss Commercial Strategies
Understand the commercial aspects of retail management. Prepare to talk about strategies you've implemented that have led to increased sales or improved customer satisfaction, showcasing your ability to think strategically.
✨Emphasise Flexibility and Adaptability
The retail environment can change rapidly. Be ready to discuss how you've adapted to new challenges or changes in customer needs, demonstrating your ability to work at pace and remain customer-focused.
