At a Glance
- Tasks: Lead a team, drive store performance, and create a positive customer-focused environment.
- Company: Join Boots, a leading retail brand committed to inclusivity and support.
- Benefits: Generous discounts, flexible benefits, and 24/7 wellbeing support.
- Other info: Opportunities for growth across South East London after training.
- Why this job: Elevate your retail career with hands-on training and real leadership experience.
- Qualifications: Retail management experience and strong decision-making skills required.
The predicted salary is between 30000 - 40000 € per year.
Contract: 12-Week Training Programme
Hours: 37.5 hours per week - weekday and weekend availability required
Location: Various stores across South East London
Are you ready to elevate your retail career? At Boots, we’re looking for strong, people-focused and commercially minded leaders to join our 12-week Store Manager Training Programme, designed to prepare you for full accountability of your own store. During the programme, you’ll gain hands‑on experience across a range of locations, learning from experienced leaders and building the capability to lead busy retail environments with confidence. You need to be flexible to travel between locations during the training period. Following training, opportunities are available across South East London.
Success in this role comes from decisive decision‑making, consistency in approach, and a willingness to lead from the front. Reporting to the Area Manager, you’ll play a pivotal role in bringing energy, driving performance and building a strong culture of accountability and teamwork within your store. You’ll be trusted to set clear standards, manage performance confidently, and ensure your store operates safely, legally, and profitably at all times.
We welcome applications from experienced Store Managers, as well as ambitious Assistant Managers who are ready to step up, take on greater responsibility and accelerate their progression through structured training. This opportunity suits those who are confident operating in demanding environments and who are keen to move into store leadership, working with established teams and making an impact. If this sounds like you, we’d love to hear from you.
Key Responsibilities
- Drive store performance across sales, standards, and operational KPIs
- Create a culture of accountability, ownership, and teamwork
- Handle challenging situations professionally and confidently
- Lead, coach, and performance manage a diverse team to deliver outstanding customer service
- Maintain high operational and compliance standards
- Manage stock levels and ensure the store is well‑presented and fully stocked
- Implement training and development plans to enhance team performance
- Build a positive, motivated, and customer‑focused environment
- Identify opportunities for improvement and implement change effectively
What you’ll need to have (our must-haves)
- Proven retail management and commercial experience in a customer‑facing environment
- Resilient and calm under pressure, confident dealing with difficult situations
- Genuine interest in Pharmacy and willingness to learn, even without prior experience
- Strong decision‑making skills and the ability to hold teams accountable
- Able to coach and develop individuals and teams
- Highly organised with the ability to bring structure and discipline to daily operations
- Pride in delivering high standards and continuous improvement
- Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results
It would be great if you also have
- Experience in a similar retail environment.
- Experience in pharmacy or pharmacy operations
Rewards designed for you
- Boots Retirement Savings Plan
- Generous employee discount across Boots and partner brands for you and a family member
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
- Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
- 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
A bit about us: At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
Store Manager - 12 Week Training Program - SE London employer: The Boots Company PLC
At Boots, we are dedicated to fostering a vibrant and inclusive work environment where our employees can thrive. Our 12-week Store Manager Training Programme not only equips you with essential leadership skills but also offers generous benefits such as a retirement savings plan, employee discounts, and comprehensive wellbeing support. With opportunities for growth across South East London, you'll be part of a team that values accountability, teamwork, and personal development, making it an excellent place to advance your retail career.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - 12 Week Training Program - SE London
✨Tip Number 1
Network like a pro! Reach out to current or former Store Managers at Boots on LinkedIn. Ask them about their experiences and any tips they might have for the training programme. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for your interview by practising common questions. Think about how you would handle challenging situations in a retail environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show off your decision-making skills.
✨Tip Number 3
Show your passion for retail and customer service during your interactions. Whether it’s in an interview or a casual chat, let your enthusiasm shine through. Boots is looking for people who genuinely care about making a difference for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about the training programme right there.
We think you need these skills to ace Store Manager - 12 Week Training Program - SE London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and leadership shine through. We want to see that you’re genuinely excited about the opportunity to lead a team and make a difference in our stores.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Store Manager role. We love seeing how your past roles have prepared you for this exciting training programme, so don’t hold back on those achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible and avoid jargon. This helps us quickly see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Before the interview, make sure you understand Boots' values and the specifics of the Store Manager role. Familiarise yourself with their approach to customer service and how they drive performance. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams and managing performance. Prepare examples that highlight your ability to handle challenging situations and coach others. This is crucial for a role that requires strong decision-making and accountability.
✨Demonstrate Flexibility and Resilience
Since the role involves travelling between various locations, emphasise your flexibility and willingness to adapt. Share experiences where you’ve thrived under pressure or turned a difficult situation into a positive outcome, showcasing your calmness and resilience.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme and the expectations for a Store Manager. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. It also demonstrates your proactive approach to learning and development.
