Are you an experienced and motivated leader looking to make a real difference in a pharmacy and retail environment? At Boots, pharmacy is at the heart of everything we do and our smaller stores play a hugely important role at the heart of their communities. They’re places where customers are known by name, where trusted relationships are built, and where people come for everything from healthcare advice and pharmacy support to everyday essentials and wellbeing. Guided by our purpose of “With you. For life.” we’re here to support our customers and colleagues through every stage of life and you’ll play a key role in making that happen locally.
As a Dispensing Store Manager you’ll lead a close‑knit team, creating a positive and supportive culture where everyone feels valued, developed and empowered to do their best. You’ll know your colleagues as individuals, understand what motivates them and help them grow in confidence and capability, ensuring outstanding service while driving operational excellence.
Responsibilities
- Lead and inspire your team to deliver exceptional service and drive store performance
- Own sales and operational performance, with the customer always at the heart
- Build strong relationships with GP surgeries, primary care networks and actively engage with the local community
- Deliver a range of NHS and private services and offer expert healthcare advice to customers
- Ensure store standards, compliance and operational excellence are consistently met
- Champion the Boots brand and make your store stand out
- Get to know your people – what motivates them, and what needs to change
- Coach your team and create a culture where everyone can thrive
- Be bold, try new things and use feedback, data and insights to look for ways to improve every day
Qualifications – Must Haves
- Retail management experience and strong commercial awareness
- NVQ Level 2 Pharmacy Services (or equivalent)
- Previous experience working in a dispensary
- Great customer service skills and a passion for delivering care
- Proven ability to lead performance and implement strategy in-store
- A calm, flexible approach with the confidence to adapt at pace
- A collaborative style and the ability to build both a strong team culture and profitable external relationships
- Passion for learning and a drive to support others to grow
Preferred Qualifications
- Confidence using new technology and digital tools
Benefits
- Boots Retirement Savings Plan
- Generous employee discount across Boots and partner brands
- Discretionary annual bonus
- 38 days holiday
- Enhanced maternity / paternity / adoption leave pay and a gift card for those expecting or adopting
- Flexible benefits scheme: holiday buying, gym discounts, life assurance and more
- 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
At Boots, we’re proud to be an equal‑opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people.
Dispensing Store Manager (small store) in Somerton employer: The Boots Company PLC
The Boots Company PLC is an excellent employer, offering a dynamic work environment where Mobile Dispensing Opticians can thrive. With a strong focus on employee growth and development, the company provides comprehensive training opportunities and encourages continuous learning. Additionally, employees enjoy a range of benefits, including a retirement savings plan, bonuses, and generous discounts, all while being part of a supportive team dedicated to delivering exceptional patient care.
