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- Tasks: Join our team to pick and pack festive orders, ensuring customers have a magical experience.
- Company: Boots, a leading retailer known for its inclusive and supportive culture.
- Benefits: Enjoy competitive pay, generous discounts, and access to 24/7 support services.
- Why this job: Kickstart your career in a dynamic environment with potential for permanent roles.
- Qualifications: No experience needed; just bring your energy, teamwork spirit, and a friendly attitude.
- Other info: Flexible shifts available, perfect for students looking to earn during the festive season.
The salary for this role is ÂŁ12.40 per hour
The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn’t happen without the energy and dedication of our operations team. As a Retail Operations Assistant, you’ll be at the heart of the action, picking and packing orders to ensure every customer receives the high‑end festive experience they love and deserve – helping create moments that lead to a happily ever after.
This role is a great opportunity whether you’re just starting out in your career or have retail or warehouse experience and want a fresh challenge. If you enjoy meeting personal goals and being part of a supportive team, this is the position for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:
- Picking and Packing: you will pick and pack online orders using handheld devices.
- Delivery Assistance: you will assist with incoming deliveries, unloading and sorting stock.
- Stock Management: you will manage the shelves to ensure they are well‑stocked, and everything is in the right place.
- Working to Targets: you will work to stretching daily targets, contributing to your overall team goal.
- Customer Interaction: whilst this is a behind‑the‑scenes role, you’ll occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.
Want more insight into the role? Watch this short video where Claire gives you a sneak peek of what it’s like behind the scenes!
What you’ll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
- Speed & Accuracy: you need to enjoy following process, working quickly whilst staying precise.
- Target‑Driven: you need to be self‑motivated and focused to achieve your individual targets.
- Team Player: a collaborative, one‑team mindset is key to helping each other meet your overall store goals and have fun along the way.
- Physical Stamina: you’ll be on your feet, standing, walking and lifting. If you’re ready to stay busy and active, this is the role for you!
- Tech‑Savvy: you need to be comfortable learning about and using new technology, including handheld mobile devices.
- Customer Service Skills: while your main focus will be in the stock room, a friendly attitude and willingness to help customers is a must!
It would be great if you also have
- Experience in a retail or warehouse environment
- Experience using hand‑held scanners or inventory systems
- Familiar with the products Boots sells so you can quickly identify them to pack online boots.com orders.
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories.
Our benefits
- Generous employee discounts
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
- Maternity/Paternity/Adoption gift card
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you’re up for a challenge, enjoy working in a team, and are ready to make an impact, apply now! If your application is successful, we will be in contact with you to attend an in‑person interview within the next 14 days.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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Retail Operations Assistant (Christmas) employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Assistant (Christmas)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their values. This will help you connect with the team and show that you're genuinely interested in being part of their festive operations.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to teamwork and target-driven roles. Prepare some examples from your past experiences that highlight your skills and how you can contribute to the team.
✨Tip Number 3
Dress the part! Even though this is a retail role, showing up looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to jump into the festive spirit.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decisions.
We think you need these skills to ace Retail Operations Assistant (Christmas)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. Show us how you fit into the Retail Operations Assistant role and why you’re the perfect match for our team!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. Use bullet points if it helps to make your experience stand out – we love clarity!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at The Boots Company PLC
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Retail Operations Assistant. Familiarise yourself with tasks like picking and packing orders, stock management, and working to targets. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Team Spirit
Since this role is all about teamwork, be prepared to discuss examples of how you've worked collaboratively in the past. Highlight any experiences where you helped your team achieve goals or supported colleagues, as this will resonate well with the interviewers.
✨Demonstrate Your Tech Savvy
As you'll be using handheld devices for picking and packing, it's important to show that you're comfortable with technology. If you have experience with similar tools or systems, mention it! If not, express your eagerness to learn and adapt quickly.
✨Bring Your Customer Service A-Game
Even though the role is primarily behind the scenes, customer interaction is still part of the job. Be ready to share instances where you've provided excellent customer service, showcasing your friendly attitude and willingness to help others.