Retail Operations Assistant (Christmas)
Retail Operations Assistant (Christmas)

Retail Operations Assistant (Christmas)

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At a Glance

  • Tasks: Join our team as a Retail Operations Assistant, picking and packing festive orders.
  • Company: Boots is a leading health and beauty retailer, dedicated to providing excellent customer experiences.
  • Benefits: Enjoy generous employee discounts and access to 24/7 counselling support.
  • Why this job: Be part of a supportive team during the exciting festive season and kickstart your career.
  • Qualifications: No experience needed; just bring your energy, teamwork spirit, and a friendly attitude!
  • Other info: Potential for permanent roles after the festive season; flexible working options available.

The salary for this role is Β£12.40 per hour

The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn\’t happen without the energy and dedication of our operations team. As a Retail Operations Assistant, you\’ll be at the heart of the action, picking and packing orders to ensure every customer receives the high-end festive experience they love and deserve – helping create moments that lead to a happily ever after.

This role is a great opportunity whether you\’re just starting out in your career or have retail or warehouse experience and want a fresh challenge. If you enjoy meeting personal goals and being part of a supportive team, this is the position for you.

Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.

About the role

You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:

  • Picking and Packing: You will pick and pack online orders using handheld devices.
  • Delivery Assistance: You will assist with incoming deliveries, unloading and sorting stock.
  • Stock Management: You will manage the shelves to ensure they are well-stocked, and everything is in the right place.
  • Working to Targets: You will work to stretching daily targets, contributing to your overall team goal.
  • Customer Interaction: Whilst this is a behind-the-scenes role, you\’ll occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.

What you\’ll need to have

Full training is provided for this role, but these are the essential skills or experience needed to succeed:

  • Speed & Accuracy: You need to enjoy following process, working quickly whilst staying precise.
  • Target-Driven: You need to be self-motivated and focused to achieve your individual targets.
  • Team Player: A collaborative, one-team mindset is key to helping each other meet your overall store goals and have fun along the way.
  • Physical Stamina: You\’ll be on your feet, standing, walking and lifting. If you\’re ready to stay busy and active, this is the role for you!
  • Tech-Savvy: You need to be comfortable learning about and using new technology, including handheld mobile devices.
  • Customer Service Skills: While your main focus will be in the stock room, a friendly attitude and willingness to help customers is a must!

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\’t match these additional criteria:

  • Experience in a retail or warehouse environment
  • Experience using hand-held scanners or inventory systems
  • Familiar with the products Boots sells so you can quickly identify them to pack online boots.com orders.

Career development

Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories here

Our benefits

  • Generous employee discounts
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Maternity/Paternity/Adoption gift card

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What\’s next

If you\’re up for a challenge, enjoy working in a team, and are ready to make an impact, apply now! If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. #J-18808-Ljbffr

Retail Operations Assistant (Christmas) employer: The Boots Company PLC

At Boots, we pride ourselves on being an excellent employer, especially during the festive season when our Retail Operations Assistants play a crucial role in delivering exceptional customer experiences. With a supportive team culture, generous employee discounts, and opportunities for career growth within retail or pharmacy, joining us means being part of a dynamic environment where your contributions are valued. Plus, our commitment to inclusivity ensures that everyone can thrive and reach their full potential, making this a truly rewarding place to work.
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Contact Detail:

The Boots Company PLC Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Operations Assistant (Christmas)

✨Tip Number 1

Familiarise yourself with Boots' products and services. Knowing what they sell will not only help you in picking and packing orders but also when interacting with customers. This knowledge can set you apart from other candidates.

✨Tip Number 2

Demonstrate your ability to work in a fast-paced environment. During the interview, share examples of how you've successfully met targets or worked under pressure in previous roles, even if they were in different industries.

✨Tip Number 3

Showcase your teamwork skills. Since this role requires collaboration, be prepared to discuss how you've contributed to team goals in past experiences. Highlighting your ability to support colleagues can make a strong impression.

✨Tip Number 4

Be ready to demonstrate your tech-savviness. Since you'll be using handheld devices for picking and packing, mention any experience you have with technology or similar tools during your interview to reassure them of your adaptability.

We think you need these skills to ace Retail Operations Assistant (Christmas)

Speed & Accuracy
Target-Driven
Team Player
Physical Stamina
Tech-Savvy
Customer Service Skills
Attention to Detail
Time Management
Adaptability
Communication Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail or warehouse roles. Emphasise skills like speed, accuracy, and teamwork, as these are crucial for the Retail Operations Assistant position.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the festive season and your ability to meet targets. Mention any previous experience with customer service or stock management to demonstrate your suitability for the role.

Highlight Relevant Skills: In your application, clearly outline your tech-savviness and any experience with handheld devices or inventory systems. This will show that you can quickly adapt to the tools used in the role.

Show Your Team Spirit: Since this role requires a collaborative mindset, include examples of how you've worked effectively in teams in the past. This could be from previous jobs, school projects, or volunteer work.

How to prepare for a job interview at The Boots Company PLC

✨Show Your Team Spirit

As a Retail Operations Assistant, teamwork is crucial. Be prepared to discuss examples of how you've collaborated with others in previous roles or during your studies. Highlighting your ability to work well in a team will resonate with the interviewers.

✨Demonstrate Your Speed and Accuracy

Since the role requires picking and packing orders quickly and accurately, think of instances where you had to meet tight deadlines or maintain high standards in your work. Share these experiences to showcase your suitability for the role.

✨Familiarise Yourself with Boots Products

Having knowledge about the products sold at Boots can give you an edge. Before the interview, take some time to research their offerings. This will not only help you answer questions but also show your genuine interest in the company.

✨Prepare for Customer Interaction Scenarios

Even though the role is primarily behind-the-scenes, you'll occasionally interact with customers. Think of examples where you've provided excellent customer service or resolved issues. This will demonstrate your readiness to engage positively with customers when needed.

Retail Operations Assistant (Christmas)
The Boots Company PLC
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