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- Tasks: Join our team as a Retail Operations Assistant, picking and packing festive orders.
- Company: Boots is a leading retailer dedicated to providing exceptional customer experiences during the festive season.
- Benefits: Enjoy generous employee discounts and access to 24/7 counselling support.
- Why this job: Be part of a supportive team and create memorable moments for customers this Christmas.
- Qualifications: No experience needed; just bring your energy, teamwork spirit, and a friendly attitude!
- Other info: Potential for permanent roles after the festive season; flexible working options available.
The salary for this role is ÂŁ12.40 per hour
The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn’t happen without the energy and dedication of our operations team. As a Retail Operations Assistant, you’ll be at the heart of the action, picking and packing orders to ensure every customer receives the high‑end festive experience they love and deserve – helping create moments that lead to a happily ever after.
This role is a great opportunity whether you’re just starting out in your career or have retail or warehouse experience and want a fresh challenge. If you enjoy meeting personal goals and being part of a supportive team, this is the position for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:
- Picking and Packing: you will pick and pack online orders using handheld devices.
- Delivery Assistance: you will assist with incoming deliveries, unloading and sorting stock.
- Stock Management: you will manage the shelves to ensure they are well‑stocked, and everything is in the right place.
- Working to Targets: you will work to stretching daily targets, contributing to your overall team goal.
- Customer Interaction: whilst this is a behind‑the‑scenes role, you’ll occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.
Want more insight into the role? Watch this short video where Claire gives you a sneak peek of what it’s like behind the scenes!
What you’ll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
- Speed & Accuracy: you need to enjoy following process, working quickly whilst staying precise.
- Target‑Driven: you need to be self‑motivated and focused to achieve your individual targets.
- Team Player: a collaborative, one‑team mindset is key to helping each other meet your overall store goals and have fun along the way.
- Physical Stamina: you’ll be on your feet, standing, walking and lifting. If you’re ready to stay busy and active, this is the role for you!
- Tech‑Savvy: you need to be comfortable learning about and using new technology, including handheld mobile devices.
- Customer Service Skills: while your main focus will be in the stock room, a friendly attitude and willingness to help customers is a must!
It would be great if you also have
- Experience in a retail or warehouse environment
- Experience using hand‑held scanners or inventory systems
- Familiar with the products Boots sells so you can quickly identify them to pack online boots.com orders.
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories.
Our benefits
- Generous employee discounts
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
- Maternity/Paternity/Adoption gift card
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you’re up for a challenge, enjoy working in a team, and are ready to make an impact, apply now! If your application is successful, we will be in contact with you to attend an in‑person interview within the next 14 days.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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Retail Operations Assistant (Christmas) employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Assistant (Christmas)
✨Tip Number 1
Familiarise yourself with Boots' products and services. Knowing what they sell will not only help you in the picking and packing process but also impress during any customer interactions.
✨Tip Number 2
Demonstrate your ability to work in a fast-paced environment. During any conversations or interviews, share examples of how you've successfully met targets or worked under pressure in previous roles.
✨Tip Number 3
Showcase your teamwork skills. Be ready to discuss how you've collaborated with others in past jobs, as this role heavily relies on a supportive team dynamic to achieve store goals.
✨Tip Number 4
Highlight your tech-savviness. Since you'll be using handheld devices for picking and packing, mention any experience you have with technology or learning new systems quickly.
We think you need these skills to ace Retail Operations Assistant (Christmas)
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Retail Operations Assistant role. Emphasise any previous retail or warehouse experience, as well as your ability to work in a team and meet targets.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the festive season and your desire to contribute to the Boots team. Mention specific skills like speed, accuracy, and customer service, and how they align with the job requirements.
Highlight Relevant Skills: In your application, clearly outline your tech-savviness and any experience with handheld devices or inventory systems. If you have knowledge of Boots products, mention this as it can set you apart from other candidates.
Show Your Team Spirit: Since teamwork is essential for this role, include examples of how you've successfully collaborated with others in past jobs or projects. This will demonstrate your ability to contribute positively to the store environment.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Team Spirit
As a Retail Operations Assistant, teamwork is crucial. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles or projects. Highlight your ability to support your colleagues and contribute to a positive team environment.
✨Demonstrate Your Speed and Accuracy
Since the role requires picking and packing orders quickly and accurately, be ready to share experiences where you had to work under pressure while maintaining precision. This will show that you understand the importance of these skills in the retail environment.
✨Familiarise Yourself with Boots Products
Having knowledge about the products sold at Boots can give you an edge. Take some time to research their offerings, especially popular items during the festive season. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Prepare for Customer Interaction
Even though the role is primarily behind-the-scenes, you'll occasionally interact with customers. Think of examples where you've provided excellent customer service, and be ready to discuss how you would handle various customer scenarios, showcasing your friendly attitude.