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For Companies At a Glance
- Tasks: Pick and pack orders, assist with deliveries, and manage stock in a busy retail environment.
- Company: Join Boots, a leading retailer known for its supportive and inclusive culture.
- Benefits: Enjoy competitive pay, generous discounts, and access to 24/7 counselling support.
- Why this job: Be part of the festive magic and create memorable experiences for customers.
- Qualifications: No experience needed; just bring your energy, teamwork spirit, and a friendly attitude!
- Other info: Great career growth opportunities and potential for permanent roles after the festive season.
The salary for this role is ÂŁ12.40 per hour
The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn’t happen without the energy and dedication of our operations team. As a Retail Operations Assistant, you’ll be at the heart of the action, picking and packing orders to ensure every customer receives the high‑end festive experience they love and deserve – helping create moments that lead to a happily ever after.
This role is a great opportunity whether you’re just starting out in your career or have retail or warehouse experience and want a fresh challenge. If you enjoy meeting personal goals and being part of a supportive team, this is the position for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:
- Picking and Packing: you will pick and pack online orders using handheld devices.
- Delivery Assistance: you will assist with incoming deliveries, unloading and sorting stock.
- Stock Management: you will manage the shelves to ensure they are well‑stocked, and everything is in the right place.
- Working to Targets: you will work to stretching daily targets, contributing to your overall team goal.
- Customer Interaction: whilst this is a behind‑the‑scenes role, you’ll occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.
Want more insight into the role? Watch this short video where Claire gives you a sneak peek of what it’s like behind the scenes!
What you’ll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
- Speed & Accuracy: you need to enjoy following process, working quickly whilst staying precise.
- Target‑Driven: you need to be self‑motivated and focused to achieve your individual targets.
- Team Player: a collaborative, one‑team mindset is key to helping each other meet your overall store goals and have fun along the way.
- Physical Stamina: you’ll be on your feet, standing, walking and lifting. If you’re ready to stay busy and active, this is the role for you!
- Tech‑Savvy: you need to be comfortable learning about and using new technology, including handheld mobile devices.
- Customer Service Skills: while your main focus will be in the stock room, a friendly attitude and willingness to help customers is a must!
It would be great if you also have
- Experience in a retail or warehouse environment
- Experience using hand‑held scanners or inventory systems
- Familiar with the products Boots sells so you can quickly identify them to pack online boots.com orders.
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories.
Our benefits
- Generous employee discounts
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
- Maternity/Paternity/Adoption gift card
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you’re up for a challenge, enjoy working in a team, and are ready to make an impact, apply now! If your application is successful, we will be in contact with you to attend an in‑person interview within the next 14 days.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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Retail Operations Assistant employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their festive magic.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to teamwork, target-driven roles, and customer service. Prepare some examples from your past experiences that highlight your skills and how you can contribute to the team at Boots.
✨Tip Number 3
Dress the part! Even though this is a retail role, showing up looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are ready to represent the Boots brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s just good manners!
We think you need these skills to ace Retail Operations Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being part of our team and contributing to the festive experience at Boots.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences. If you've worked in retail or have experience with stock management, shout about it! We love seeing how you can fit into our operations team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for speed and accuracy, even in your application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there.
How to prepare for a job interview at The Boots Company PLC
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Retail Operations Assistant. Familiarise yourself with picking and packing processes, stock management, and how to work towards targets. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Team Spirit
Since this role is all about collaboration, be prepared to discuss your experiences working in teams. Share examples of how you've supported colleagues in achieving goals or tackled challenges together. This will highlight your team player mindset, which is crucial for success at Boots.
✨Demonstrate Your Customer Service Skills
Even though the role is primarily behind the scenes, customer interaction is still part of the job. Think of times when you've provided excellent service or resolved customer queries. This will help you convey your friendly attitude and willingness to assist customers when needed.
✨Be Ready to Discuss Your Tech Savviness
As you'll be using handheld devices for picking and packing, it's important to show that you're comfortable with technology. Prepare to talk about any previous experience with similar tools or systems, and express your eagerness to learn new tech quickly.
