At a Glance
- Tasks: Welcome and assist patients, ensuring a smooth appointment journey.
- Company: Join Boots, a leading healthcare provider with a focus on inclusivity.
- Benefits: Competitive pay, employee discounts, flexible benefits, and 24/7 support.
- Other info: Opportunities for career growth in a supportive team environment.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Kindness, effective communication, and a passion for patient care.
The predicted salary is between 31500 - 38500 £ per year.
The hourly rate for this role is £13.12 and up to £15.10 across selected locations within London. Healthcare Clinic Assistants are the first-person patients see and speak to when they arrive for their appointment. You will deliver care and direction for every patient, responding quickly to their needs and play an integral part of the pharmacy services team. You will work in our in-store clinic.
About the role
- Support the patient throughout the appointment journey, ensuring a warm welcome, collecting relevant information and observing the patient during the post-appointment phase before they leave.
- Greet patients arriving for pre-booked appointments and explain how their appointment will work.
- Check, capture and verify patient data on an electronic device.
- Observe patients in the waiting area following their appointment and escalate any potential issues to the appropriate member of the team.
- Comply with governance, policies, standard operating procedures and health and safety rules.
- Be a supportive member of the team, working collaboratively to achieve team and organisational goals.
- Train in basic first aid skills to support with adverse reactions.
What you’ll need to have
- Able to deal kindly and sensitively with anxious/distressed people.
- Communicate and listen effectively.
- Passion and energy to deliver excellent patient care.
- Able to respond to changing workforce demand and service needs.
- Digitally savvy and comfortable embracing and navigating technology.
It would be great if you also have
- Experience in a healthcare setting.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Health Clinic Assistant in Oxford employer: The Boots Company PLC
Boots Company PLC is an exceptional employer, offering a dynamic work culture in the heart of Glasgow. With award-winning training and clear pathways for career advancement, employees are empowered to grow within a supportive team environment that values customer service excellence. Join us for a rewarding experience where your contributions directly enhance the shopping experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Health Clinic Assistant in Oxford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like The Boots Company PLC.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at The Boots Company PLC.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like The Boots Company PLC, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Health Clinic Assistant in Oxford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at The Boots Company PLC.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at The Boots Company PLC.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to The Boots Company PLC. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at The Boots Company PLC. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at The Boots Company PLC
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research The Boots Company PLC’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
