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For Companies At a Glance
- Tasks: Lead and inspire the store team while ensuring excellent customer service.
- Company: Boots Opticians is a leading optical retailer committed to inclusivity and employee development.
- Benefits: Enjoy flexible benefits, generous discounts, and career development opportunities.
- Why this job: Join a supportive team culture with opportunities for personal and professional growth.
- Qualifications: Experience in an optical environment and a desire to learn are essential.
- Other info: Flexible working options available; we support diverse applicants.
The predicted salary is between 28800 - 43200 £ per year.
About the role
As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre-screening, dispensing, accuracy checks and much more.
In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading ‘Step Into Optics’ training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have
- Worked in an Opticians or within an optical environment
- Desire to learn
It would be great if you also have
- Led or coached a team
Our benefits
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities (Apprenticeships)
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What\’s next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
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Opticians Team Leader employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Opticians Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the optical industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to continuous learning, which is highly valued in this role.
✨Tip Number 2
Network with current or former employees of Boots Opticians. Engaging with them can provide you with insider insights about the company culture and expectations, which can be incredibly beneficial during your interview.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully led a team or improved customer service, as these will be crucial in showcasing your suitability for the Team Leader position.
✨Tip Number 4
Demonstrate your passion for customer service. Be ready to share stories that highlight your dedication to providing an exemplary customer experience, as this aligns perfectly with the core responsibilities of the role.
We think you need these skills to ace Opticians Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Opticians Team Leader position. Tailor your application to highlight relevant experience in customer service and team leadership.
Highlight Relevant Experience: Make sure to emphasise any previous work in an optical environment or similar roles. Include specific examples of how you've led a team or improved customer experiences in your CV and cover letter.
Show Your Desire to Learn: Express your eagerness to develop your clinical and leadership skills. Mention any relevant training or courses you have completed, or are willing to undertake, such as the 'Step Into Optics' programme.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also conveys your passion for the role and the company. Make it personal and reflect your understanding of Boots Opticians' values and commitment to inclusivity.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed or coached a team in the past, highlighting your leadership style and the positive outcomes that resulted.
✨Understand the Customer Experience
Since delivering an exemplary customer experience is key, be ready to discuss how you would enhance customer service in the store. Think about specific strategies or initiatives you could implement to improve customer satisfaction.
✨Familiarise Yourself with Clinical Activities
Brush up on the clinical aspects of the role, such as pre-screening and dispensing. Being knowledgeable about these processes will show your commitment to the position and your readiness to take on the responsibilities involved.
✨Express Your Desire to Learn
Boots Opticians values a desire to learn and develop. Be sure to convey your enthusiasm for personal and professional growth, and mention any relevant training or development opportunities you are interested in pursuing.
