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- Tasks: Lead and inspire the store team while ensuring excellent customer service.
- Company: Boots Opticians is dedicated to inclusivity and personal development in a supportive environment.
- Benefits: Enjoy flexible benefits, generous discounts, and career development opportunities.
- Why this job: Join a diverse team and grow your clinical and leadership skills with industry-leading training.
- Qualifications: Experience in an optical environment and a desire to learn; leadership experience is a plus.
- Other info: Flexible working options available, including job share and reduced hours.
The predicted salary is between 28800 - 43200 £ per year.
About the role
As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre-screening, dispensing, accuracy checks and much more.
In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading ‘Step Into Optics’ training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have:
- Worked in an Opticians or within an optical environment
- Desire to learn
- It would be great if you also have led or coached a team
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities (Apprenticeships)
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Opticians Team Leader employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Opticians Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the optical industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to continuous learning, which is highly valued in a Team Leader role.
✨Tip Number 2
Network with current or former employees of Boots Opticians. Engaging with them can provide you with insider insights about the company culture and expectations, which can be incredibly beneficial when preparing for your interview.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully led a team or improved customer service, as this will showcase your ability to inspire and manage a team effectively.
✨Tip Number 4
Demonstrate your passion for customer service. Be ready to share stories that highlight your dedication to providing an exemplary customer experience, as this aligns perfectly with the core responsibilities of a Team Leader at Boots Opticians.
We think you need these skills to ace Opticians Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Opticians Team Leader position. Tailor your application to highlight relevant experiences in customer service, team leadership, and optical environments.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience working in an opticians or similar settings. Mention specific examples where you have led a team or contributed to improving customer experiences.
Show Your Desire to Learn: Express your eagerness to develop your clinical and leadership skills. Mention any relevant training or courses you have completed, and how you plan to take advantage of the training programmes offered by Boots Opticians.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for the role and the company. Make sure to align your values with those of Boots Opticians, particularly their commitment to inclusivity and employee development.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led or coached a team in the past, focusing on how you inspired and motivated them to achieve their goals.
✨Understand the Customer Experience
Since delivering an exemplary customer experience is key, be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer and how that aligns with the values of Boots Opticians.
✨Familiarise Yourself with Clinical Activities
Brush up on the clinical activities mentioned in the job description, such as pre-screening and dispensing. Being knowledgeable about these processes will show your commitment to the role and your readiness to engage in both clinical and operational tasks.
✨Express Your Desire to Learn
Boots Opticians values continuous development, so convey your eagerness to learn and grow within the company. Mention any relevant training or courses you've undertaken and express interest in their 'Step Into Optics' programme and other leadership training opportunities.
