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For Companies At a Glance
- Tasks: Assist customers with eyewear solutions and support eye-tests in a dynamic retail environment.
- Company: Join Boots Opticians, a diverse and inclusive workplace focused on personal growth.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while learning and growing in optics.
- Qualifications: Passion for customer care and enthusiasm for learning are essential.
- Other info: Flexible hours available; supportive team culture with training programmes.
The predicted salary is between 20000 - 30000 £ per year.
About the role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same. Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience. You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have
These are the essential skills or experience needed to succeed in this role.
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.
- Experience in a retail or clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you. Find out more at Boots jobs rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next
If your application is successful, you\’ll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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Optical Assistant employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you understand the team dynamics.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with their eyewear needs. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be ready to showcase your passion for learning! During the interview, mention how excited you are about the 'Step Into Optics' training programme. Show them that you're eager to develop your skills and grow within the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows that you’re genuinely interested in the role and the team at Boots Opticians.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that align with what we’re looking for, like any retail or clinical experience you might have.
Be Yourself: We value authenticity, so let your personality shine through in your application. Don’t be afraid to show us who you are and why you’re excited about joining our team at Boots Opticians!
Apply Through Our Website: Make sure to apply through our official website. It’s the best way to ensure your application gets to us directly and allows you to keep track of your application status easily. We can’t wait to hear from you!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Brush up on common terms and products, so you can confidently discuss them during the interview. This shows your enthusiasm for the role and helps you connect with the interviewers.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Whether it’s in retail or another setting, demonstrating your passion for customer care will resonate well with the interviewers at Boots Opticians.
✨Ask Thoughtful Questions
Prepare a few questions about the team dynamics, training opportunities, or the 'Step Into Optics' programme. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
✨Be Yourself
Boots Opticians values inclusivity and authenticity. Don’t be afraid to let your personality shine through during the interview. Being genuine will help you build rapport with the interviewers and demonstrate that you’d fit well within their team.
