Boots is seeking a CX Performance Analyst in the Central Operations team, based in Nottingham, UK. You will support real-time performance across the Customer Support Centre, driving KPIs, productivity and customer experience throughout the day.
Reporting to the CX Operations Performance Manager, this role collaborates with operational leaders and teams; the position offers both permanent and secondment options and is based at the Nottingham (Support Office) location.
#J-18808-LjbffrReal-Time CX Performance Analyst in Nottingham employer: The Boots Company PLC
The Boots Company PLC is an excellent employer, offering a dynamic work environment where Mobile Dispensing Opticians can thrive. With a strong focus on employee growth and development, the company provides comprehensive training opportunities and encourages continuous learning. Additionally, employees enjoy a range of benefits, including a retirement savings plan, bonuses, and generous discounts, all while being part of a supportive team dedicated to delivering exceptional patient care.
