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- Tasks: Support the planning and development of an exciting EPOS replacement programme.
- Company: Join Boots, a leading health and beauty retailer with a focus on innovation.
- Benefits: Enjoy flexible benefits, employee discounts, and a supportive work environment.
- Why this job: Be part of a transformational project that enhances the colleague experience.
- Qualifications: Strong understanding of retail operations and excellent communication skills.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Contract: 12-month FTC/Secondment
Location: Nottingham (Support Office)
Closing date: 26/12/25
Welcome to the Boots Operations Development team– an exciting team at the heart of Boots UK's Central Operations Function. Our aim is to ensure that what we do is; Simpler for Stores, Better for Customers and More Value for Boots. We're focusing on efficient processes and smart technology investments to make our Team Members jobs easier and drive improved KPIs across the whole of the Retail Operation.
About the role
As a Project Specialist you will be integral to the planning and development of our exciting EPOS (Till software) replacement programme (Griffin), reporting into a Business Project Manager and working alongside multiple IT teams. You will support the Project team in building the requirements for this exciting transformational programme and play a key role in enabling the organisation to deliver this complex and far-reaching project.
Key responsibilities:
- Supporting the Subject Matter Expert(s) define new retail processes, helping to define and refine build requirements and driving an improved colleague experience across all aspects of the programme.
- Support the BAU team to work cross-functionally with internal stakeholders to deliver a plan of simplification opportunities and process enhancements.
- Support and execute a readiness and communication plan to support the implementation of the changes with field and store teams.
- Support the project delivery, planning and tracking documentation and provide status updates to the project sponsors.
What you'll need to have:
- A strong understanding of managing and operating different formats of Boots stores and a strong knowledge of store operational processes.
- Able to build relationships and work productively with a wide range of internal teams.
- Enthusiastic and excited to seek out new opportunities, power through problems and deliver the very best solutions for store teams.
- Strong communication skills and confidence in presenting to all work levels.
- Good working knowledge of Microsoft Office to include Outlook, Teams, Word, PowerPoint and Excel.
It would be great if you also have:
- Project Management or Continuous Improvement methodology experience.
- Process Mapping experience.
- Boots Store experience.
- User acceptance testing experience.
Our benefits:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots:
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next:
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Project Specialist - Operations Development (Griffin Programme) in Nottingham employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Specialist - Operations Development (Griffin Programme) in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Boots and their operations development team. Understanding their goals and values will help you tailor your approach and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to project management and operational processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Project Specialist - Operations Development (Griffin Programme) in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Specialist role. Highlight your relevant experience in managing store operations and any project management skills you have. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since strong communication is key for this role, don’t shy away from demonstrating your ability to present ideas clearly. Use examples from your past experiences where you’ve effectively communicated with different teams or stakeholders.
Highlight Your Problem-Solving Abilities: We love candidates who are enthusiastic about seeking out new opportunities and tackling challenges. Share specific instances where you've identified problems and implemented solutions, especially in a retail or operational context.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our amazing team at Boots!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Make sure you have a solid understanding of Boots' operations and the specific role of a Project Specialist. Familiarise yourself with the Griffin Programme and how it aims to improve store processes. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
As this role involves working with various internal teams, it's crucial to demonstrate your strong communication abilities. Prepare examples of how you've effectively communicated in past projects or roles, especially when presenting to different levels of stakeholders. This will highlight your fit for the collaborative nature of the job.
✨Be Ready to Discuss Problem-Solving
The job requires someone who can power through problems and find solutions. Think of specific challenges you've faced in previous roles and how you overcame them. Be prepared to discuss these scenarios during the interview to showcase your problem-solving skills and enthusiasm for seeking out new opportunities.
✨Familiarise Yourself with Tools
Since the role requires a good working knowledge of Microsoft Office, brush up on your skills in Outlook, Teams, Word, PowerPoint, and Excel. Consider preparing a few examples of how you've used these tools in past projects, particularly in planning and tracking documentation, to demonstrate your readiness for the role.
