Contract: Full-time, 18 months FTC/SecondmentShift pattern: On-site
There has never been a more exciting time to join the Transformation team at Boots as we embark on a complete overhaul of our Electronic Point of Sale (EPOS) platform and take a leap forward into our company’s future via the Griffin Programme. A transformation programme impacting 1900 stores and approx. 40,000 colleagues, Griffin delivers a high level of technical and process change relating to Point of Sale, Stock Management and Shelf Edge Labels, unlocking future business capabilities whilst enhancing the colleague and customer journey.
We are ‘One Team’ and every role is pivotal in bringing this programme to life. So, do you want to be part of this exciting moment in our company’s history? This is your chance to play a role in a far-reaching programme that will significantly impact our customers and colleagues, drive business performance, and support our commitment to being the UK and Ireland’s premier choice for health and beauty.
What you’ll be doing
As an Assistant Change Manager, you will play a key role in supporting the successful adoption of new systems, processes and ways of working across the Griffin Programme. Working closely with business stakeholders and the programme team, you will help ensure colleagues are informed, prepared and supported throughout the transformation journey.
Reporting to the Griffin Change Manager within the Boots Transformation Office, you will benefit from this Centre of Excellence while working exclusively on the Griffin programme.
Working across a large, diverse, cross-functional team that includes Retail Operations, IT and external partners, you will support business teams through the programme.
Key Responsibilities
- Change Management Planning: Supporting the Griffin team and our stakeholders with creating plans, action logs and tracking progress
- Monitoring sentiment and adoption: Support the collection of colleague feedback, identify barriers to adoption and contribute to actions that improve engagement and readiness.
- Support Change Initiatives: Assist in planning, validating and executing change plans, collaborating with the wider Griffin team
- Stakeholder Engagement: Identify and map stakeholders, support engagement activities and contribute to communication plans that drive understanding and adoption of change.
- Change Impact Assessment: Contribute to assessing the impact of changes to processes, systems, governance and data
- Communication: Assist in drafting internal and stakeholder communications, ensuring messages are clear, concise and tailored to audiences
- Training and Development: Support the design, coordination and delivery of training and learning material to prepare colleagues for change.
- Business Readiness & Hypercare: Support business readiness activities before, during and after go-live
What you’ll need to have (our must-haves)
- Excellent communication & listening skills with the ability to explain complex issues to those with a non-technical background, and build strong relationships with stakeholders
- Critical thinking skills and a willingness to challenge others in a supportive manner to drive improvements and the best result for our stakeholders
- The ability to be considerate and sensitive to how people are feeling throughout the programme and able to adjust approach accordingly
- Project management skills e.g. creation and oversight of plan and approach
It would be great if you also have
- Change Management experience, ideally with an understanding of human centric change mythologies.
- Previous project experience, either within the project or as a key SME.
- Experience creating and/or delivering training
- Excellent organisational and problem-solving skills
Where your brilliance can take you
At Boots, we believe in your potential. You’ll have access to various career development opportunities, allowing you to grow and thrive in your role.
Rewards designed for you
- Boots Retirement Savings Plan
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
Assistant Change Manager in Nottingham employer: The Boots Company PLC
The Boots Company PLC is an excellent employer, offering a dynamic work environment where Mobile Dispensing Opticians can thrive. With a strong focus on employee growth and development, the company provides comprehensive training opportunities and encourages continuous learning. Additionally, employees enjoy a range of benefits, including a retirement savings plan, bonuses, and generous discounts, all while being part of a supportive team dedicated to delivering exceptional patient care.
