Customer Advisor - In-Store Support & Training in Norwich

Customer Advisor - In-Store Support & Training in Norwich

Norwich Full-Time 27000 - 27000 £ / year (est.) No working from home possible
The Boots Company PLC

At a Glance

  • Tasks: Assist customers, promote offers, and maintain store presentation.
  • Company: Join Boots, a welcoming and inclusive employer in Norwich.
  • Benefits: Enjoy competitive pay, employee discounts, and flexible benefits.
  • Other info: Great opportunities for progression and training available.
  • Why this job: Be part of a collaborative team and grow your skills.
  • Qualifications: No specific qualifications required, just a passion for customer service.

The predicted salary is between 27000 - 27000 £ per year.

The Boots Company PLC is looking for a Customer Advisor in Norwich to join their team. The role offers a competitive hourly rate starting at £13.02, with opportunities for progression and training.

Applicants will assist customers, promote in-store offers, and maintain store presentation. Boots values collaboration and provides a welcoming environment for both customers and staff.

Enjoy benefits such as employee discounts, a retirement savings plan, and a flexible benefits scheme while working for an inclusive employer.

Customer Advisor - In-Store Support & Training in Norwich employer: The Boots Company PLC

At Boots, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture in Norwich. As a Customer Advisor, you'll benefit from competitive pay, extensive training opportunities, and a range of perks including employee discounts and a flexible benefits scheme, all while contributing to a team that values collaboration and customer care.

The Boots Company PLC

Contact Details:

The Boots Company PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Advisor - In-Store Support & Training in Norwich

Tip Number 1

Network like a pro! Chat with current employees at Boots or connect with them on LinkedIn. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you.

Tip Number 2

Prepare for the interview by practising common questions. Think about how your skills align with the role of Customer Advisor. We want you to show off your customer service skills and how you can promote those in-store offers!

Tip Number 3

Dress the part! When you go for your interview, make sure you look smart and professional. It shows you’re serious about the role and ready to represent Boots in style.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of resources to help you nail that interview and land the job!

We think you need these skills to ace Customer Advisor - In-Store Support & Training in Norwich

Customer Service Skills
Communication Skills
Sales Skills
Team Collaboration
Problem-Solving Skills
Attention to Detail
Product Knowledge

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really help us get a sense of how you'd fit into our team.

Tailor Your Application:Make sure to customise your application for the Customer Advisor role. Highlight any relevant experience in customer service or retail, and mention how you can contribute to creating a welcoming environment at Boots.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you're the right fit for the job!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at The Boots Company PLC

Know Your Stuff

Before the interview, make sure you’re familiar with Boots' products and services. Brush up on their current promotions and in-store offers so you can confidently discuss how you would assist customers and promote these effectively.

Show Your People Skills

As a Customer Advisor, you'll be interacting with a variety of customers. Prepare examples of how you've successfully helped customers in the past. Think about times when you went above and beyond to ensure customer satisfaction – this will show your potential employer that you’re a great fit for their team.

Emphasise Teamwork

Boots values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you contributed to a group effort or helped create a positive work environment. This will highlight your ability to work well with others.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.