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- Tasks: Engage with customers, assist with eye tests, and provide eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits.
- Other info: Opportunities for career growth and supportive work environment.
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: Passion for customer care and eagerness to learn.
The predicted salary is between 20000 - 25000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye‑tests and pre‑screening activities
- Provide after‑care support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our benefits include:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful, you'll be invited to an in‑store interview in the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Northampton employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Northampton
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you understand the team dynamics.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with their eyewear needs. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show your enthusiasm for learning! During the interview, mention how excited you are about the 'Step Into Optics' training programme. This will demonstrate your commitment to personal development and your eagerness to grow within the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows that you’re genuinely interested in the position and helps keep you on their radar.
We think you need these skills to ace Optical Assistant in Northampton
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific aspects of the job description that excite you and how your background aligns with them. This shows us you’re genuinely interested!
Highlight Your Willingness to Learn: We value personal development, so be sure to mention your eagerness to learn and grow within the role. If you have any previous training or courses related to optics or customer service, include those to demonstrate your commitment to self-improvement.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we receive all the necessary information to consider you for the Optical Assistant position. Plus, it’s super straightforward!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the importance of customer care in this role. This will help you answer questions confidently and show your enthusiasm for learning.
✨Showcase Your People Skills
As an Optical Assistant, you'll be interacting with customers all day. Prepare examples of how you've built relationships or provided excellent service in previous roles. This will demonstrate your passion for customer care and your ability to connect with people.
✨Ask Thoughtful Questions
Prepare a few questions about the training programme and career development opportunities at Boots Opticians. This shows that you're genuinely interested in growing within the company and eager to learn more about the role.
✨Dress the Part
Make sure to dress smartly for your interview. A professional appearance can make a great first impression, especially in a customer-facing role. It shows that you take the opportunity seriously and respect the company's standards.