No7 Counter Manager

No7 Counter Manager

Cheltenham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to inspire customers with skincare and beauty advice while driving sales.
  • Company: Join Boots, a trusted name in beauty and skincare.
  • Benefits: Enjoy generous discounts, training, and flexible benefits tailored for you.
  • Why this job: Be a beauty ambassador and make a real impact on customers' lives.
  • Qualifications: Retail management experience and a passion for makeup and skincare.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 £ per year.

Overview

Exciting No7 Counter Manager role helping customers with skincare and beauty needs. You will be responsible for driving sales and inspiring and motivating your team to achieve and exceed targets. With a love for makeup and skincare, you will delight in creating authentic relationships with customers, delivering a great experience and coaching your team to be the best they can be.

About the role

You will work onsite and report into the Store Manager or General Manager. Your main responsibilities will be to:

  • Work with your regional manager to create business plans and drive in store promotions and No7 offers.
  • Lead by example and inspire and motivate your team to achieve and exceed their sales targets and goals.
  • Get stuck in selling products and providing personalised consultations using the latest skincare, make up and beauty products.
  • Ensure your team of advisors provides the best customer service and creates strong connections so that they keep coming back
  • Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating individual and team success.
  • Make sure your counter is always clean, well-stocked and beautifully presented to showcase the range of No7 skincare and beauty products
  • Complete our award-winning 12- month Skin School development programme
  • Be an enthusiastic ambassador for the No7 Brand – we’re proud of our heritage and the cutting-edge science and technology behind our products and we want you to be too.

What you’ll need to have

These are the essential skills or experience needed to succeed in this role.

  • Management or team leader experience in a retail or customer service setting
  • Demonstrable experience working with business plans and achieving sales targets
  • Ability to inspire and motivate teams to deliver against sales objectives
  • Enjoy sales and selling – you will work alongside your team to meet your KPIs
  • A passion for makeup, skincare and the No7 brand
  • Comfortable approaching customers and applying make-up and skincare
  • Able to communicate with a wide variety of people from your team to customers to regional and store managers
  • Enthusiasm for your ongoing learning and development journey – the desire and motivation to expand your makeup and skincare knowledge and share this with customers is a must.

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criterion:

  • Counter manager experience specifically
  • Experience coaching teams and reviewing individual and team performance

Our Benefits

  • Generous employee discount on our own brands and partner businesses
  • Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers
  • Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
  • You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

What’s Next?

If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you\’ll be invited to attend an in-store interview.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

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No7 Counter Manager employer: The Boots Company PLC

At Boots, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that empowers our No7 Counter Managers to thrive. With generous employee discounts, access to ongoing training and development opportunities, including our award-winning Skin School programme, and a commitment to employee well-being through flexible benefits and support services, we ensure our team members feel valued and inspired. Join us in creating authentic relationships with customers while leading a passionate team in a dynamic retail environment.
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Contact Detail:

The Boots Company PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land No7 Counter Manager

✨Tip Number 1

Get to know the No7 brand inside out! Familiarise yourself with their products and values. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out from the crowd.

✨Tip Number 2

Practice your sales pitch! Role-play with a friend or in front of the mirror. Being able to confidently discuss how you can drive sales and motivate a team will impress interviewers and show them you're ready to hit the ground running.

✨Tip Number 3

Network like a pro! Connect with current No7 employees on LinkedIn or at events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the No7 team!

We think you need these skills to ace No7 Counter Manager

Management Experience
Team Leadership
Sales Target Achievement
Customer Service
Motivational Skills
Product Knowledge in Skincare and Makeup
Communication Skills
Personalised Consultations
Business Planning
KPI Management
Coaching Skills
Relationship Building
Enthusiasm for Learning and Development

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for makeup and skincare shine through! We want to see how excited you are about the No7 brand and how you can inspire others with that enthusiasm.

Highlight Your Experience: Make sure to showcase any management or team leader experience you've got. We’re looking for someone who can motivate a team and drive sales, so share those success stories that demonstrate your skills!

Be Personal and Authentic: Your application should reflect your personality. We value authentic relationships with customers, so don’t be afraid to let your unique voice come through in your writing. It’s all about making connections!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at The Boots Company PLC

✨Know Your No7 Products

Before the interview, make sure you’re well-versed in the No7 product range. Familiarise yourself with the latest skincare and makeup lines, as well as any promotions or offers. This will not only show your passion for the brand but also help you engage in meaningful conversations during the interview.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to exceed sales targets or improved customer service. Being able to articulate these experiences will demonstrate your capability as a No7 Counter Manager.

✨Practice Customer Interactions

Since this role involves a lot of customer interaction, practice how you would approach customers and provide personalised consultations. Role-playing with a friend can help you feel more comfortable and confident when discussing products and addressing customer needs.

✨Emphasise Your Passion for Beauty

Let your enthusiasm for makeup and skincare shine through during the interview. Share your personal experiences with No7 products and how they’ve impacted your beauty routine. This genuine passion can set you apart from other candidates and resonate with the interviewers.

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