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- Tasks: Lead a team to inspire customers with skincare and beauty advice while driving sales.
- Company: Join No7 Beauty Company, home to iconic brands like No7 and Soap & Glory.
- Benefits: Enjoy generous discounts, product allocations, and flexible benefits tailored for you.
- Why this job: Be part of a diverse culture that values authenticity and empowers your growth in beauty.
- Qualifications: Experience in retail management and a passion for makeup and skincare are essential.
- Other info: Opportunities for part-time roles and support during the application process available.
The predicted salary is between 24000 - 36000 £ per year.
Exciting No7 Counter Manager role helping customers with skincare and beauty needs. You will be responsible for driving sales and inspiring and motivating your team to achieve and exceed targets.
With a love for makeup and skincare, you will delight in creating authentic relationships with customers, delivering a great experience and coaching your team to be the best they can be.
Who We Are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone!
We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
About the role
You will work onsite and report into the Store Manager or General Manager. Your main responsibilities will be to:
- Work with your regional manager to create business plans and drive in store promotions and No7 offers.
- Lead by example and inspire and motivate your team to achieve and exceed their sales targets and goals.
- Get stuck in selling products and providing personalised consultations using the latest skincare, make up and beauty products.
- Ensure your team of advisors provides the best customer service and creates strong connections so that they keep coming back
- Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating individual and team success.
- Make sure your counter is always clean, well-stocked and beautifully presented to showcase the range of No7 skincare and beauty products
- Complete our award-winning 12- month Skin School development programme
- Be an enthusiastic ambassador for the No7 Brand – we’re proud of our heritage and the cutting-edge science and technology behind our products and we want you to be too.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role.
- Management or team leader experience in a retail or customer service setting,
- Demonstrable experience working with business plans and achieving sales targets.
- Ability to inspire and motivate teams to deliver against sales objectives
- Enjoy sales and selling – you will work alongside your team to meet your KPIs
- A passion for makeup, skincare and the No7 brand
- Comfortable approaching customers and applying make-up and skincare
- Able to communicate with a wide variety of people from your team to customers to regional and store managers
- Enthusiasm for your ongoing learning and development journey – the desire and motivation to expand your makeup and skincare knowledge and share this with customers is a must.
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criterion:
- Counter manager experience specifically
- Experience coaching teams and reviewing individual and team performance.
Our Benefits
- Generous employee discount on our own brands and partner businesses
- Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
What’s Next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you\’ll be invited to attend an in-store interview.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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No7 Counter Manager employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land No7 Counter Manager
✨Tip Number 1
Familiarise yourself with No7's product range and their unique selling points. Being knowledgeable about the brand will not only help you in interviews but also show your genuine passion for the products, which is crucial for a role that revolves around customer interaction.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've motivated teams in previous roles. Prepare specific anecdotes that highlight your ability to inspire others and achieve sales targets, as this is a key aspect of the No7 Counter Manager position.
✨Tip Number 3
Practice your customer service skills by engaging with friends or family members as if they were customers. This will help you refine your approach to personalised consultations and ensure you're comfortable discussing skincare and beauty needs in a friendly and approachable manner.
✨Tip Number 4
Research current trends in the beauty industry, especially those related to skincare and makeup. Being up-to-date with the latest innovations will not only impress your interviewers but also equip you to better connect with customers and provide them with relevant advice.
We think you need these skills to ace No7 Counter Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the No7 Counter Manager position. Understand the key responsibilities and required skills, such as team leadership, sales targets, and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or customer service, particularly any management roles. Emphasise your ability to inspire teams and achieve sales objectives, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for makeup and skincare, along with your management experience. Use specific examples to demonstrate how you have motivated teams and driven sales in previous roles.
Showcase Your Knowledge: In your application, mention any relevant training or certifications related to beauty and skincare. Highlight your enthusiasm for ongoing learning and how you plan to share this knowledge with customers and your team.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Passion for Beauty
Make sure to express your genuine love for skincare and makeup during the interview. Share personal experiences or stories that highlight your enthusiasm for the No7 brand and its products.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific instances where you motivated your team to achieve sales targets or improve customer service, showcasing your management experience.
✨Know the Products Inside Out
Familiarise yourself with No7's product range and any recent innovations. Be ready to discuss how you would use these products to provide personalised consultations and enhance customer experiences.
✨Prepare for Scenario Questions
Anticipate questions about handling difficult customers or achieving sales goals. Think through your responses and be prepared to demonstrate your problem-solving skills and ability to create strong customer relationships.
