At a Glance
- Tasks: Help customers with skincare and beauty advice while meeting sales targets.
- Company: Join No7 Beauty Company, known for innovation and sustainability in beauty products.
- Benefits: Enjoy employee discounts, product allocations, and flexible benefits like gym memberships.
- Why this job: Be part of a diverse team that empowers you to be your authentic self.
- Qualifications: No specific experience needed; just a passion for beauty and customer service.
- Other info: Full-time role with flexible hours, including weekends, and a supportive work environment.
The predicted salary is between 20200 - 21500 £ per year.
Please note that this is a permanent role and we request that you only apply for the position if you can commit to the advertised hours and the permanent contract, otherwise we will be unable to proceed with your application.
We are now recruiting No7 Advisor for our Cheltenham High Street store. We are looking for candidates to join us from March onwards and who can be flexible to meet our customers' needs. Your basic hours will be 37.5 per week, and your days of work will be between Monday to Sunday, flexible over 7 days, with 2 days off. You will cover shifts between the hours of 8am and 6pm, which will include weekends. This is a fixed term role for 12 months. The salary for this role is £24,245.10 - £26,884.69 for full time hours depending on location. For part-time hours, the salary will be pro-rata.
No7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs.
Who we are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone! We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity, and inclusion are at the center of everything we do. Join us and together we can achieve more.
About the role
You will work onsite and report into the Assistant Store Manager or Store Manager. Your main responsibilities will be to:
- Build great relationships with customers and colleagues
- Provide personalised consultations using the latest skincare, makeup, and beauty products.
- Meet your sales targets and tell customers about our No7 offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme.
- Share knowledge and tips with your wider store team, creating a vibrant and supportive working environment
- Ensure your counter is beautifully presented to showcase the range of No7 skincare and beauty products
What you’ll need to have
These are the essential skills or experience needed to succeed in this role. We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare and beauty trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for No7 and help our customers find the best products for them
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match these additional criteria:
- Previous experience working with customers
- Experience using skincare and beauty products on customers
Our benefits
- Generous employee discount on our own brands and partner businesses
- Your own quarterly allocation of No7 products for you to try out at home and further share your insights with your customers
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes, and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- A stylish and professional uniform
We have a great range of benefits in addition to the above that offer flexibility to suit you.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
No7 Advisor employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land No7 Advisor
✨Tip Number 1
Familiarise yourself with No7's product range and their unique selling points. Being knowledgeable about the products will help you engage customers effectively and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted customers in the past. Highlighting your ability to build relationships and provide personalised consultations will set you apart.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires availability across seven days, demonstrating your willingness to adapt your schedule will be crucial in making a positive impression.
✨Tip Number 4
Research current skincare and beauty trends to show your enthusiasm for the industry. Being able to discuss recent developments or popular products can illustrate your commitment to staying informed and relevant in the field.
We think you need these skills to ace No7 Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the No7 Advisor position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Showcase Customer Service Skills: Emphasise any previous experience you have in customer service. Provide specific examples of how you've built relationships with customers and met sales targets, as these are key aspects of the role.
Highlight Flexibility: Since the role requires flexibility in working hours, mention your availability and willingness to work weekends and varied shifts. This shows that you can meet the company's needs.
Express Passion for Beauty: Demonstrate your enthusiasm for skincare and beauty products. Mention any relevant knowledge or experience you have, and express your desire to be a brand ambassador for No7, helping customers find the right products.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for skincare and beauty products during the interview. Share any personal experiences or knowledge you have about No7 products, as this will demonstrate your genuine interest in the role.
✨Emphasise Customer Service Skills
Highlight your ability to build relationships with customers. Prepare examples of how you've successfully assisted customers in the past, showcasing your empathy and understanding, which are crucial for a No7 Advisor.
✨Be Ready to Discuss Sales Targets
Since meeting sales targets is a key part of the role, be prepared to discuss your experience with sales. Think of specific instances where you met or exceeded targets and how you achieved that success.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility in working hours and collaboration with colleagues. Be ready to talk about your availability and provide examples of how you've worked effectively in a team environment.