At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer care and drive business growth.
- Company: Join Boots, a leading retail and healthcare destination in Manchester.
- Benefits: Enjoy generous discounts, flexible benefits, and a supportive work environment.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real impact in a flagship store while developing your leadership skills.
- Qualifications: Experience in store management or as an Assistant Manager in a customer-focused setting.
The predicted salary is between 30000 - 40000 £ per year.
Located in the heart of Manchester city centre, our Market Street flagship store is a multi‑floor destination with high footfall, attracting shoppers, commuters and tourists every day. A shopping destination for retail, pharmacy, opticians, hearing care and premium beauty, alongside an extensive range of NHS and private healthcare services—from Pharmacy First and vaccinations to advanced clinical support—this store operates at scale and pace, offering a truly dynamic leadership environment. Guided by our purpose, "With you. For life.", you’ll play a vital role in supporting customers through the moments that matter—whether accessing expert healthcare, experiencing world‑leading beauty brands, or finding everyday essentials.
As Assistant Manager, you’ll be a key team member in one of Boots’ most high‑profile flagship stores, leading from the front. You’ll connect with customers, inspire a large, diverse team, and support the Store Leader to drive commercial performance while ensuring the store operates safely, efficiently and delivers exceptional service at scale, even as the pace picks up. This role is ideal for a Store Manager from a small to medium‑sized store looking to step into a flagship environment or an experienced Assistant Manager.
What you’ll be doing:
- Lead and inspire a large, multi‑skilled team to deliver outstanding customer and patient care
- Drive business growth and commercial performance through strong leadership on the shop floor
- Coach and develop your team through regular feedback, support and performance conversations
- Deliver a safe, efficient retail and pharmacy operation, ensuring stock availability, cost control and minimal loss
- Conduct audits, reviews and risk assessments to protect patient and public safety
- Use data, trends and insight to respond quickly to customer needs in a high‑energy environment
What you’ll need to have (our must‑haves):
- Store management or Assistant Manager experience of a large team in a customer‑facing environment
- A strong understanding of how to motivate performance through coaching and inspiration
- A collaborative approach and the ability to thrive in a fast‑paced, team‑driven store
- Flexible to work shifts between the hours of 7am and 10pm, Monday through Sunday
It would be great if you also have:
- Experience within community pharmacy or healthcare
- Confidence in using and adapting to new systems and technology
Rewards designed for you:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
Assistant Manager (Flagship store) in Manchester employer: The Boots Company PLC
Boots is an exceptional employer located in the vibrant heart of Manchester, offering a dynamic and fast-paced work environment at our flagship store. With a strong commitment to employee growth, we provide extensive training and development opportunities, alongside generous benefits such as a retirement savings plan, flexible working options, and a supportive culture that values diversity and inclusion. Join us to make a meaningful impact while enjoying a rewarding career in retail and healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Flagship store) in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Boots' website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their flagship store.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired a team or driven performance. Be ready to share these during your interview to demonstrate how you can lead and motivate a diverse team at Boots.
✨Tip Number 3
Show off your customer service skills! Boots is all about exceptional service, so be prepared to discuss how you've handled challenging customer situations in the past. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the store's operations or team dynamics. This shows your enthusiasm and helps you gauge if it's the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager (Flagship store) in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer service and leading a team. Share specific examples of how you've inspired others in previous roles.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager position. Highlight your experience in managing large teams and driving commercial performance. We love seeing how your skills align with our needs, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff—your achievements and what you can bring to our flagship store.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at The Boots Company PLC
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with the flagship store's layout, services, and product offerings. Understanding the unique aspects of the Market Street location will help you demonstrate your enthusiasm and readiness to lead a diverse team in such a dynamic environment.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've motivated teams in the past. Use specific examples that highlight your ability to inspire and coach others, especially in high-pressure situations. This will show that you can thrive in a fast-paced setting while driving commercial performance.
✨Emphasise Customer Care
Since the role focuses on delivering outstanding customer and patient care, think of instances where you've gone above and beyond for customers. Share stories that illustrate your commitment to exceptional service and how you’ve handled challenges to ensure customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to respond to customer needs quickly. Practice articulating your thought process and decision-making strategies, especially in relation to stock management, safety audits, and team performance conversations.
