At a Glance
- Tasks: Lead a team to deliver exceptional customer care and drive store performance.
- Company: Join Boots, a leading health and beauty retailer with a passion for customer service.
- Benefits: Enjoy generous discounts, flexible benefits, and a supportive work environment.
- Other info: Embrace diversity and enjoy excellent career progression opportunities.
- Why this job: Make a real impact in a dynamic retail setting while growing your career.
- Qualifications: Retail management experience and strong customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the role
As a Store Manager you will work in store and really drive the success of your store and inspire your teams with your love for great customer care.
Your passion and strategy will help the business to grow and change for the better.
With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond.
You will
- Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
- Lead the sales and performance of your store, whilst keeping our customers close to heart.
- Be a passionate ambassador for our Boots brand, helping us work towards becoming the world's best pharmacy led health and beauty retailer.
- Make the shop floor your own, get to know our teams, sales and operations.
- Consider what can we do to change for the better to set Boots apart from other retailers.
- Get to know your teams - find out what they like and what they want to see change.
- What you'll need to have
- Retail management and commercial experience, with great customer service skills.
- Understanding of how to lead and deliver a company strategy, with the ability to implement it in store to drive strong performance results.
- Ability to work at pace and react to the changing needs of the customer.
- A collaborative personality and able to thrive in a team centered approach.
- A passion for keeping up to date with your own learning and development.
- Ability to coach and develop individuals and teams.
- It would be great if you also have
- Experience and comfortable with navigating and embracing new technology
- Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
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We think you need these skills to ace Store Manager (small store) in London
Retail Management
Customer Service Skills
Commercial Experience
Strategic Leadership
Performance Management
Team Collaboration
Coaching and Development
