At a Glance
- Tasks: Lead a team, drive store performance, and create a positive customer-focused environment.
- Company: Join Boots, a leading retail brand committed to inclusivity and support.
- Benefits: Enjoy employee discounts, flexible benefits, and 24/7 wellbeing support.
- Other info: Opportunities for growth across South East London after training.
- Why this job: Kickstart your retail career with hands-on training and real leadership experience.
- Qualifications: Retail management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
Contract: 12-Week Training Programme
Hours: 37.5 hours per week - weekday and weekend availability required
Location: Various stores across South East London
Are you ready to elevate your retail career? At Boots, we’re looking for strong, people-focused and commercially minded leaders to join our 12-week Store Manager Training Programme, designed to prepare you for full accountability of your own store. During the programme, you’ll gain hands‑on experience across a range of locations, learning from experienced leaders and building the capability to lead busy retail environments with confidence. You need to be flexible to travel between locations during the training period. Following training, opportunities are available across South East London.
Success in this role comes from decisive decision‑making, consistency in approach, and a willingness to lead from the front. Reporting to the Area Manager, you’ll play a pivotal role in bringing energy, driving performance and building a strong culture of accountability and teamwork within your store. You’ll be trusted to set clear standards, manage performance confidently, and ensure your store operates safely, legally, and profitably at all times.
We welcome applications from experienced Store Managers, as well as ambitious Assistant Managers who are ready to step up, take on greater responsibility and accelerate their progression through structured training. This opportunity suits those who are confident operating in demanding environments and who are keen to move into store leadership, working with established teams and making an impact. If this sounds like you, we’d love to hear from you.
Key Responsibilities
- Drive store performance across sales, standards, and operational KPIs
- Create a culture of accountability, ownership, and teamwork
- Handle challenging situations professionally and confidently
- Lead, coach, and performance manage a diverse team to deliver outstanding customer service
- Maintain high operational and compliance standards
- Manage stock levels and ensure the store is well‑presented and fully stocked
- Implement training and development plans to enhance team performance
- Build a positive, motivated, and customer‑focused environment
- Identify opportunities for improvement and implement change effectively
What you’ll need to have (our must-haves)
- Proven retail management and commercial experience in a customer‑facing environment
- Resilient and calm under pressure, confident dealing with difficult situations
- Genuine interest in Pharmacy and willingness to learn, even without prior experience
- Strong decision‑making skills and the ability to hold teams accountable
- Able to coach and develop individuals and teams
- Highly organised with the ability to bring structure and discipline to daily operations
- Pride in delivering high standards and continuous improvement
- Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results
It would be great if you also have
- Experience in a similar retail environment.
- Experience in pharmacy or pharmacy operations
Rewards designed for you
- Boots Retirement Savings Plan
- Generous employee discount across Boots and partner brands for you and a family member
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
- Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
- 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
A bit about us: At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
Store Manager - 12 Week Training Program - SE London employer: The Boots Company PLC
At Boots, we pride ourselves on being an exceptional employer, offering a dynamic 12-week Store Manager Training Programme that equips you with the skills to lead your own store in South East London. Our supportive work culture fosters personal and professional growth, with generous benefits including employee discounts, a retirement savings plan, and comprehensive wellbeing support. Join us to make a meaningful impact in a vibrant retail environment where accountability and teamwork are at the heart of everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - 12 Week Training Program - SE London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots on LinkedIn. A friendly chat can give you insider info about the training programme and help you stand out in interviews.
✨Tip Number 2
Prepare for situational questions! Think of examples from your past experiences where you've led a team or handled a tough situation. This will show them you're ready to take on the Store Manager role.
✨Tip Number 3
Show your passion for retail! During interviews, express your genuine interest in the industry and how you can contribute to Boots' success. They want leaders who are excited about their work!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Boots family and ready to kickstart your career with us.
We think you need these skills to ace Store Manager - 12 Week Training Program - SE London
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering great customer experiences and leading a team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with the Store Manager role, so don’t be shy about showcasing your achievements in retail management!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Retail Stuff
Make sure you brush up on your retail management knowledge. Understand the key performance indicators (KPIs) that drive store success, and be ready to discuss how you've used them in past roles. This shows you're not just a people person but also commercially minded.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in challenging situations. Think about times when you had to make tough decisions or coach someone to improve their performance. This will demonstrate your ability to lead from the front, which is crucial for this role.
✨Be Ready to Discuss Flexibility
Since the role requires travel between various locations, be prepared to talk about your flexibility and willingness to adapt. Share any experiences where you've successfully managed multiple responsibilities or locations, as this will highlight your organisational skills.
✨Emphasise Customer Focus
Boots values outstanding customer service, so come armed with stories that showcase your commitment to creating a positive customer experience. Discuss how you've built a culture of accountability and teamwork in previous roles to enhance customer satisfaction.
