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- Tasks: Assist customers with eye-wear solutions and support eye-test activities.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits.
- Why this job: Make a real difference in customer care while developing your skills.
- Qualifications: Passion for customer service and eagerness to learn.
- Other info: Great career development opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 ÂŁ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the preâscreening activities of an eyeâtest through to helping our customers find the perfect eyeâwear solution for them â no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industryâleading 'Step Into Opt training programme. This programme includes both workshopâbased learning and practical 'on the job' experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eyeâtests and preâscreening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have these desirable skills or experience:
- Experience in a retail or clinical environment
Our benefits include:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and NonâClinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful, youâll be invited to an inâstore interview in the next 14 days. Where a role is advertised as fullâtime, we are open to discussing partâtime and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in London employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Optical Assistant in London
â¨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you understand the customer experience better.
â¨Tip Number 2
Practice your people skills! As an Optical Assistant, you'll be all about customer care. Role-play with a friend or family member to practice greeting customers and addressing their needs. The more comfortable you are, the better you'll shine in your interview.
â¨Tip Number 3
Show your enthusiasm for learning! Boots offers a fantastic training programme, so be sure to express your eagerness to develop your skills. Share examples of how you've embraced learning opportunities in the past to demonstrate your commitment.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Boots Opticians team. Donât forget to follow up after applying; a quick email can keep you on their radar!
We think you need these skills to ace Optical Assistant in London
Some tips for your application đŤĄ
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Donât just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that align with the job description, like any retail or clinical experience you might have.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your story and what makes you unique. This helps us get to know you better and see how youâd fit into our inclusive team at Boots Opticians.
Apply Through Our Website: Make sure to apply through our official website! Itâs the best way to ensure your application gets to us directly. Plus, youâll find all the details about the role and our fantastic benefits there too!
How to prepare for a job interview at The Boots Company PLC
â¨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eye care and eyewear solutions, as this will help you engage confidently with customers during the interview.
â¨Show Your Passion for Customer Care
Prepare examples from your past experiences that highlight your commitment to customer service. Think about times when you went above and beyond to help a customer, as this will resonate well with the interviewers.
â¨Demonstrate Your Enthusiasm for Learning
Since the role involves ongoing training, express your eagerness to learn and develop. Mention any relevant courses or workshops you've attended, and be ready to discuss how you plan to grow within the company.
â¨Practice Active Listening
During the interview, practice active listening by nodding and responding appropriately to questions. This shows that you value communication and are ready to build great relationships with customers, just like the role requires.
