At a Glance
- Tasks: Help customers with skincare advice and provide personalised beauty consultations.
- Company: Join Liz Earle, a brand known for its natural beauty and customer focus.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and professional development.
- Other info: Flexible working options available and a culture of diversity and inclusion.
- Why this job: Be part of a passionate team and empower customers to feel confident in their skin.
- Qualifications: Customer service skills and a love for skincare trends are essential.
The predicted salary is between 12 - 14 £ per hour.
The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you'll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there's never been a more exciting time to join us.
About the role: Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare's day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you'll need to have:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Be comfortable working both on your own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits include:
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who we are: Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do. Join us and together we can achieve more.
What's next? If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Mobile Customer Advisor in London employer: The Boots Company PLC
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions personal growth and development. As a Mobile Customer Advisor, you'll enjoy generous employee discounts, a comprehensive training programme, and the opportunity to become a certified skin expert, all while working in a supportive team environment that values diversity and inclusion. Join us on the Isle of Wight and be part of a brand that truly cares about its people and customers, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Mobile Customer Advisor in London
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you'll sound like a pro and build trust right off the bat.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with engaging customers. The more relaxed and confident you are, the better you'll connect with them on the shop floor.
✨Tip Number 3
Show your passion for beauty! Share your own skincare journey or favourite products during interviews. This personal touch can really resonate with the hiring team and show that you're genuinely invested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen and ready to be part of the Liz Earle family!
We think you need these skills to ace Liz Earle - Mobile Customer Advisor in London
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about Liz Earle products and how they align with your values.
Tailor Your Application:Make sure to customise your application to reflect the specific role of a Mobile Customer Advisor. Highlight your customer service skills and any relevant experience that showcases your ability to connect with customers and meet their needs.
Be Authentic:At StudySmarter, we believe in being genuine. Don’t be afraid to let your personality come through in your application. Show us who you are and why you’d be a great fit for the Liz Earle team!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Products
Before the interview, make sure you’re familiar with Liz Earle’s product range and their benefits. This will help you answer questions confidently and show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided excellent customer service. Highlight how you’ve built relationships and met customer needs, as this is key for a Mobile Customer Advisor role.
✨Embrace the Brand Values
Familiarise yourself with Liz Earle’s core values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these values resonate with you and how you can embody them in your role.
✨Practice Personalised Consultations
Think about how you would conduct a personalised beauty consultation. You might even want to role-play this with a friend to get comfortable with the process of advising customers on skincare needs.
