Liz Earle - Customer Advisor

Liz Earle - Customer Advisor

Brighton Part-Time No home office possible
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At a Glance

  • Tasks: Engage with customers and provide personalised beauty consultations.
  • Company: Join Liz Earle, a brand known for its natural beauty and customer focus.
  • Benefits: Enjoy up to 75% discount on products, flexible hours, and a generous holiday allowance.
  • Why this job: Be part of a supportive team that values empathy and personal growth in skincare.
  • Qualifications: No specific experience required, but customer service and skincare knowledge are a plus.
  • Other info: Opportunity to become a certified skin expert and participate in a development programme.

We are now recruiting Liz Earle Customer Advisor for our Brighton store. We are looking for candidates to join us as soon as possible, who can be flexible to meet our customers’ needs. Your basic hours will be 7.5 per week, with anticipated workdays on weekends and weekdays. The hourly rate for this role is £12.98 – £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty, and a focus on the customer experience, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These values guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our ethos remains the same, making it an exciting time to join us. About the role Watch the video at the bottom of this page to see a typical day for Clare as a Liz Earle advisor. Your main responsibilities will include engaging with customers, providing personalised beauty consultations, and helping customers feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report to the Counter Manager. Your main responsibilities will be to: Build great relationships with customers and colleagues Provide personalised consultations and skin services Meet sales targets and inform customers about Liz Earle offers and promotions Complete our 12-month Skin School development programme Ensure the counter is well-presented to showcase Liz Earle products What you’ll need to have We are looking for people who: Welcome each customer with empathy and understanding Enjoy meeting sales targets and contributing to team performance Love learning and staying updated on skincare trends Can work independently and as part of a team Are proud brand ambassadors for Liz Earle, helping customers find suitable products It would be great if you also have Previous customer service experience Experience using skincare products on customers Our benefits Up to 75% employee discount on Liz Earle products Store discounts (e.g., Boots, John Lewis) Quarterly Liz Earle Goody Box Discretionary team bonus scheme Opportunity to become a certified skin expert with CIBTAC certification Generous holiday allowance increasing with service Personal Pension Scheme We offer a range of benefits and flexible working options to suit you. Please note, salary estimates on third-party sites are not endorsed by No7 Beauty Company or Liz Earle. Rewards and benefits are subject to change and eligibility. Who we are Our parent company, No7 Beauty Company, encompasses five brands: No7, Liz Earle, Soap & Glory, Botanics, and Sleek MakeUP. We focus on scientific innovation, proven results, environmental sustainability, and social responsibility. We are committed to diversity, equity, and inclusion, supporting our employees to be their authentic selves. Join us and achieve more together. Find out more here . What\’s next? If this role excites you, we look forward to your application. Successful candidates will be invited for an in-store interview within 14 days. We are open to flexible working arrangements, including job shares and reduced hours. Reasonable adjustments can be provided during the application and interview process. Sorry, it seems there are no current matches based on your criteria. Check out our FAQs for more information about jobs, applications, and interviews. At Boots, care is at the heart of everything we do. Discover how we support your goals, promote an inclusive environment, and offer meaningful benefits. #J-18808-Ljbffr

Liz Earle - Customer Advisor employer: The Boots Company PLC

At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values empathy, teamwork, and personal growth. Our Brighton store provides a unique opportunity to engage with customers while enjoying generous employee benefits, including up to 75% discount on our products, a comprehensive development programme, and a commitment to diversity and inclusion. Join us in our mission to empower individuals through natural beauty and skincare expertise, all while being part of a supportive team that truly cares.
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Contact Detail:

The Boots Company PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Liz Earle - Customer Advisor

✨Tip Number 1

Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this aligns with Liz Earle's ethos of caring more.

✨Tip Number 3

Show your enthusiasm for skincare trends. Being knowledgeable about current trends and products will not only impress your interviewers but also help you provide better consultations to customers.

✨Tip Number 4

Be ready to demonstrate your teamwork skills. Since the role involves working closely with colleagues, share examples of how you've successfully collaborated in past roles to achieve common goals.

We think you need these skills to ace Liz Earle - Customer Advisor

Customer Service Skills
Empathy and Understanding
Sales Skills
Product Knowledge in Skincare
Communication Skills
Teamwork
Ability to Work Independently
Flexibility
Attention to Detail
Relationship Building
Adaptability to Trends
Presentation Skills
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Customer Advisor position at Liz Earle. Tailor your application to highlight how your skills and experiences align with these aspects.

Showcase Relevant Experience: If you have previous customer service experience or knowledge of skincare products, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how you've successfully engaged with customers in the past.

Express Your Passion: Convey your enthusiasm for natural beauty and skincare in your application. Mention any personal experiences with Liz Earle products or similar brands that showcase your genuine interest in the role and the company’s values.

Personalise Your Application: Address your application to the hiring manager if possible, and include a brief introduction about why you want to work specifically for Liz Earle. This personal touch can help your application stand out from the rest.

How to prepare for a job interview at The Boots Company PLC

✨Show Your Passion for Skincare

Make sure to express your enthusiasm for skincare and beauty during the interview. Share any personal experiences with Liz Earle products or similar brands, as this will demonstrate your genuine interest in the role and the company.

✨Emphasise Customer Service Skills

Highlight your previous customer service experience and how it has prepared you for this role. Be ready to discuss specific examples of how you've successfully engaged with customers and provided personalised consultations.

✨Familiarise Yourself with Liz Earle Values

Understand and align yourself with Liz Earle's core values: We Care More, We Never Settle, We Are One Team. Be prepared to discuss how these values resonate with you and how you would embody them in your role as a Customer Advisor.

✨Prepare for Sales-Related Questions

Since meeting sales targets is part of the job, be ready to talk about your approach to sales. Think of examples where you've met or exceeded targets in the past, and how you can contribute to the team’s performance at Liz Earle.

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