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For Companies At a Glance
- Tasks: Engage with customers and provide personalized skincare consultations.
- Company: Join Liz Earle, a brand known for its natural beauty and customer focus.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and a personal pension scheme.
- Why this job: Be part of a supportive team that values diversity and empowers you to be your authentic self.
- Qualifications: Empathy, sales enthusiasm, and a passion for skincare are key; previous customer experience is a plus.
- Other info: Flexible working options available, including job shares and reduced hours.
We are now recruiting for a Liz Earle London Mobile Customer Advisor who will cover the London Area. We are looking for candidates to join us as soon as possible, who can be flexible to meet our customers’ needs. Your basic hours will be 37.5 per week, and your anticipated days of work will be 5 days (Monday to Saturday). You will cover AM, PM, and evening shifts between the hours of 9 am and 10 pm, which may include weekends.
The hourly rate for this role is £12.40 – £13.45 depending on location.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty, and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as on day one, and there’s never been a more exciting time to join us.
About the role
Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare’s day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues.
- Provide personalised consultations and skin services.
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions.
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products.
What you’ll need to have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding.
- Enjoy meeting sales targets and playing their part to deliver great team performance.
- Love to learn and keep up to date with the latest skincare trends.
- Are comfortable working both on their own and within a team.
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs.
It would be great if you also have
- Previous experience working with customers.
- Experience using skincare products on customers.
Our benefits
- Liz Earle Employee discount of up to 75%.
- Store discount (e.g., Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- Generous holiday allowance that increases with length of service.
- Personal Pension Scheme.
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Click here to view our full list of company benefits.
Who we are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics, and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity, and inclusion are at the center of everything we do.
Join us and together we can achieve more. Find out more here.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
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Liz Earle - Customer Advisor employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Familiarize yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you provided excellent service or met sales targets, as this will show your ability to thrive in a customer-focused role.
✨Tip Number 3
Be ready to showcase your knowledge of current skincare trends. This will not only impress your interviewers but also demonstrate your enthusiasm for the industry and your commitment to helping customers find the right products.
✨Tip Number 4
Highlight your teamwork skills and flexibility. Since the role requires working both independently and as part of a team, sharing examples of how you've successfully collaborated with others will strengthen your application.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Liz Earle Customer Advisor position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as empathy, sales ability, and teamwork.
Tailor Your CV: Customize your CV to highlight relevant experience, especially any previous customer service roles or experience with skincare products. Emphasize your ability to meet sales targets and your passion for beauty and skincare.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the brand. Mention how your values align with Liz Earle's ethos of caring for customers and being part of a team. Share specific examples of how you've successfully engaged with customers in the past.
Showcase Your Knowledge: Demonstrate your knowledge of skincare trends and products in your application. This could be through mentioning specific products you love or recent trends you've followed. Showing that you are informed will set you apart from other candidates.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Passion for Skincare
Make sure to express your enthusiasm for skincare and beauty during the interview. Share any personal experiences or knowledge you have about Liz Earle products, as this will demonstrate your genuine interest in the brand and its values.
✨Emphasize Customer Service Skills
Highlight your ability to connect with customers and provide personalized consultations. Be prepared to share examples of how you've successfully assisted customers in the past, showcasing your empathy and understanding.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to work various shifts, including evenings and weekends. This shows that you are committed to meeting customer needs.
✨Prepare for Teamwork Questions
As a Liz Earle Customer Advisor, you'll be part of a team. Be prepared to answer questions about your experience working in teams and how you contribute to a positive team environment. Share specific examples of collaboration and support.
