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For Companies At a Glance
- Tasks: Advise customers on skincare and beauty needs while providing personalised consultations.
- Company: Join Liz Earle, a brand with a rich heritage in natural beauty.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and professional certification.
- Why this job: Be part of a passionate team that empowers customers to feel confident in their skin.
- Qualifications: Customer service experience and a love for skincare trends are a plus.
- Other info: Flexible working options available, including job shares and reduced hours.
Overview
The hourly rate for this role is £12.98 – £13.81 depending on location.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\’s day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
Join us and together we can achieve more. Find out more here.
What\\\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
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Liz Earle - Customer Advisor employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you can confidently recommend the best products for their needs.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to simulate customer interactions. The more comfortable you are engaging with others, the better you'll be at building those all-important relationships on the counter.
✨Tip Number 3
Show your passion for beauty! Keep up with the latest skincare trends and news. When you demonstrate genuine enthusiasm, it’ll resonate with customers and make them more likely to trust your advice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for in a candidate.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about Liz Earle products and how they align with our values. We want to see that you genuinely care about helping customers feel confident in their skin.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of a Customer Advisor. Use keywords from the job description, like 'personalised consultations' and 'building relationships', to show us you understand what we're looking for.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share anecdotes that reflect your empathy and understanding when dealing with customers. Remember, we’re looking for someone who can connect with our customers just as much as they can meet sales targets!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and get back to you quickly if you're selected for an interview. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Products
Before the interview, make sure you’re familiar with Liz Earle’s product range and their benefits. This will help you answer questions confidently and show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided excellent customer service. Highlight how you’ve built relationships and met customer needs, as this is key for a Customer Advisor role.
✨Emphasise Teamwork
Since the role involves working closely with colleagues, be ready to discuss how you’ve successfully collaborated in a team environment. Share specific instances where teamwork led to achieving goals.
✨Express Your Passion for Skincare
Let your enthusiasm for skincare and beauty shine through. Talk about any trends you follow or products you love, and how you can use that knowledge to help customers feel confident in their skin.
