At a Glance
- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join Liz Earle, a brand known for natural beauty and exceptional customer care.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and flexible working options.
- Other info: Complete a 12-month Skin School programme and gain a CIBTAC certification.
- Why this job: Be part of a supportive team that values diversity and empowers you to shine.
- Qualifications: No specific experience required, just a passion for beauty and customer service.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\'s day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
Join us and together we can achieve more. Find out more here.
What\'s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in Watford employer: The Boots Company PLC
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions teamwork and personal growth. Our commitment to employee development is evident through our award-winning Skin School programme and generous benefits, including up to 75% employee discount and a personal pension scheme. Located on the Isle of Wight, you will be part of a brand that values natural beauty and customer experience, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Watford
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Engage with current trends in skincare and beauty. Being knowledgeable about the latest products and techniques will not only impress your interviewers but also show that you're proactive and eager to learn.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of specific examples where you've successfully built relationships or met sales targets, as this will highlight your suitability for the role.
✨Tip Number 4
Showcase your teamwork skills. Since the role involves working closely with colleagues, be ready to share instances where you've collaborated effectively in a team setting, demonstrating your ability to contribute to a positive work environment.
We think you need these skills to ace Liz Earle - Customer Advisor in Watford
Some tips for your application 🫡
Understand the Role:Before applying, take the time to thoroughly read the job description for the Customer Advisor position at Liz Earle. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV:Make sure your CV highlights relevant experience, especially any customer service roles or experience with skincare products. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for skincare and beauty. Mention how your values align with Liz Earle's ethos of 'We Care More, We Never Settle, We Are One Team' and provide examples of how you've demonstrated these values in previous roles.
Showcase Your Personality:In your application, let your personality shine through. Liz Earle is looking for brand ambassadors who can connect with customers. Share anecdotes that illustrate your empathy, understanding, and enthusiasm for helping others.
How to prepare for a job interview at The Boots Company PLC
✨Know the Brand Inside Out
Before your interview, make sure you research Liz Earle's history, values, and product range. Understanding their commitment to natural beauty and customer experience will help you align your answers with their ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you provided personalised service and built relationships, as this is key for a Customer Advisor role.
✨Demonstrate Your Passion for Skincare
Be ready to discuss your knowledge of skincare trends and products. Showing genuine enthusiasm for beauty and skincare will resonate well with the interviewers and reflect your suitability for the role.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with colleagues, share instances where you've successfully collaborated in a team setting. This will demonstrate that you can contribute positively to the team dynamic at Liz Earle.
