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- Tasks: Lead and inspire your team while providing personalised skincare consultations to customers.
- Company: Join the iconic Liz Earle brand with a strong heritage in natural beauty.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a chance to become a certified skin expert.
- Why this job: Be part of a passionate team that celebrates beauty and empowers customers every day.
- Qualifications: Passion for skincare, leadership experience, and outstanding customer service skills.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Find out from watching the video at the bottom of this page what a typical day as a Liz Earle advisor looks like and how Counter Managers support this. For Counter Manager specific information watch the video from minute 4:06.
From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager\’s day is filled with helping their people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
- Complete our award-winning 12-month Skin School development programme.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What you\’ll need to have
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
What\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you\’ll be invited to attend an in-store interview.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
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Liz Earle - Counter Manager employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service ethos. This will not only help you shine in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll be leading a team and interacting with customers daily. Role-play scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Showcase your leadership experience! Think of examples where you've motivated a team or achieved sales targets. Be ready to share these stories during your interview to demonstrate how you embody the Liz Earle values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Liz Earle - Counter Manager
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your experiences with Liz Earle products and how they’ve impacted your skincare journey. We want to see that you truly care about helping others feel confident in their skin.
Highlight Your Leadership Skills: As a Counter Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've inspired or motivated a team, and how you’ve celebrated successes together. We’re looking for someone who can bring the team together!
Emphasise Customer Service Excellence: Outstanding customer service is key in this role. In your application, share specific examples of how you've gone above and beyond for customers in the past. We want to know how you create memorable experiences that keep customers coming back!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining the Liz Earle family. We can’t wait to hear from you!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge, especially about Liz Earle products. Be ready to discuss how you would advise customers on their skincare needs and share any personal experiences with the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired your team to achieve sales targets or improved customer service.
✨Emphasise Customer Service
Be ready to talk about your approach to outstanding customer service. Share stories that highlight your ability to connect with customers, understand their needs, and provide personalised consultations.
✨Align with Their Values
Familiarise yourself with Liz Earle's values: We Care More, We Never Settle, We Are One Team. During the interview, demonstrate how your personal values align with theirs and how you can contribute to their ethos.