At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join the Boots Opticians team in a vibrant retail environment.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits tailored for you.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a difference in customers' lives while developing your skills in a supportive setting.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, to being part of the pre‑screening activities of an eye‑test, through to helping our customers find the perfect eyewear solution – no two days will be the same. You will be based in store and report to the store manager.
Responsibilities
- Ordering, dispensing and collecting glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
What you’ll need to have
- Passion for customer care
- Desire to learn
It would be great if you also have
- Worked in a retail or clinical environment
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and non‑clinical career development opportunities
- Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Retail Assistant (Opticians) in Kingston upon Hull employer: The Boots Company PLC
At Boots Opticians, we pride ourselves on being an excellent employer, offering a vibrant work culture where every Retail Assistant plays a crucial role in delivering exceptional customer service. Our commitment to employee growth is evident through our clinical and non-clinical development opportunities, alongside generous benefits such as flexible working arrangements and a supportive environment that values diversity and inclusion. Join us in creating meaningful experiences for our customers while enjoying a rewarding career in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians) in Kingston upon Hull
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your people skills! As a Retail Assistant, you'll be all about customer care. Role-play with a friend or family member to get comfortable with greeting customers and handling their queries. The more relaxed you are, the better you'll come across!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Assistant (Opticians) in Kingston upon Hull
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let us see your enthusiasm for helping customers. Share any experiences where you’ve gone the extra mile to assist someone, as this will resonate with our focus on customer care.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the Retail Assistant role. Mention any previous retail or clinical experience, as it shows you understand the environment we work in.
Be Yourself:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to let your personality shine through. This helps us see how you’d fit into our team culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Products
Familiarise yourself with the eyewear products and services offered by the company. Being able to discuss different types of glasses, contact lenses, and their benefits will show your passion for customer care and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you listened to a customer's needs and found the right solution for them. This will demonstrate your ability to build great relationships with customers.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the role and the company. Ask about the team dynamics, training opportunities, or how they support career development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Practice Common Interview Questions
Anticipate common interview questions related to retail and customer service. Practice your responses to questions like 'How would you handle a difficult customer?' or 'What do you think makes great customer service?' This will help you feel more confident and articulate during the interview.
