Customer Advisor in Kettering

Customer Advisor in Kettering

Kettering Full-Time 27100 - 31400 £ / year (est.) No working from home possible
The Boots Company PLC

At a Glance

  • Tasks: Assist customers, manage tills, and ensure a smooth store experience.
  • Company: Dynamic retail company offering growth and training opportunities.
  • Benefits: Competitive hourly rate with increases after 6 months and award-winning training.
  • Other info: Join a supportive team and be part of a vibrant shopping environment.
  • Why this job: Perfect for gaining experience or taking on a new challenge in retail.
  • Qualifications: No prior experience needed; just bring your communication skills and enthusiasm.

The predicted salary is between 27100 - 31400 £ per year.

The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.

About the role

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:

  • Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference.
  • Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
  • Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in the stock rooms.
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of.

You will be provided with award winning training accredited by the Institute of Customer Service.

What you’ll need to have

These are the essential skills or experience needed to succeed in this role:

  • Full training is provided for this role, and we are looking for people who excel in a varied environment, working at pace.
  • Communicate and listen effectively.

Customer Advisor in Kettering employer: The Boots Company PLC

The Boots Company PLC is an excellent employer, offering a dynamic work environment where Mobile Dispensing Opticians can thrive. With a strong focus on employee growth and development, the company provides comprehensive training opportunities and encourages continuous learning. Additionally, employees enjoy a range of benefits, including a retirement savings plan, bonuses, and generous discounts, all while being part of a supportive team dedicated to delivering exceptional patient care.

The Boots Company PLC

Contact Details:

The Boots Company PLC Recruitment Team

We think you need these skills to ace Customer Advisor in Kettering

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Customer Service