At a Glance
- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a bonus scheme.
- Other info: Complete our award-winning Skin School programme and become a certified skin expert.
- Why this job: Be part of a passionate team and empower customers to feel confident in their skin.
- Qualifications: Empathy, sales enthusiasm, and a love for skincare trends are essential.
The predicted salary is between 26513 - 30482 £ per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part-time hours, the salary will be pro-rata. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role:
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara’s day is filled with helping people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Counter Manager.
Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues.
- Provide personalised consultations and skin services.
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions.
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products.
What you’ll need to have:
- Welcome each customer and treat everyone with empathy and understanding.
- Enjoy meeting sales targets and playing their part to deliver great team performance.
- Love to learn and keep up to date with the latest skincare trends.
- Be comfortable working both on your own and within a team.
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs.
It would be great if you also have:
- Previous experience working with customers.
- Experience using skincare products on customers.
Our benefits:
- Employee discount of up to 75% on Liz Earle products.
- Additional store discount (Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with our CIBTAC certification.
- Generous holiday allowance that increases with length of service.
- Personal Pension Scheme.
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Liz Earle - Customer Advisor in Kent employer: The Boots Company PLC
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Our commitment to employee development is evident through our award-winning Skin School programme, while our generous benefits, including up to 75% discount on products and a discretionary bonus scheme, ensure that our team feels valued and rewarded. Join us on the Isle of Wight, where you can be part of a passionate community dedicated to natural beauty and customer care.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Kent
✨Tip Number 1
Get to know Liz Earle inside out! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just a fan of skincare but a true ambassador for the brand.
✨Tip Number 2
Practice your customer interaction skills. Role-play with friends or family to nail those personalised consultations. Remember, it’s all about making customers feel special and understood!
✨Tip Number 3
Show off your sales savvy! Think of examples where you’ve met targets or helped boost team performance. Liz Earle loves a team player who can also shine individually.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Liz Earle - Customer Advisor in Kent
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through. Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Use phrases like 'We Care More' and 'We Never Settle' to demonstrate that you align with our ethos and are ready to be part of our team.
Highlight Customer Experience:If you've got previous experience working with customers, don’t hold back! Share specific examples of how you've built relationships and provided excellent service, as this is key to being a successful Customer Advisor with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so we can start the process of getting to know you better!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Products
Before the interview, make sure you’re familiar with Liz Earle’s product range and their unique selling points. This will not only show your enthusiasm for the brand but also help you answer questions about how you would recommend products to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully helped customers. Think about times when you went above and beyond to meet their needs, as this aligns perfectly with Liz Earle's ethos of empathy and understanding.
✨Emphasise Teamwork
Since the role involves working closely with colleagues, be ready to discuss how you’ve collaborated in a team setting. Share specific instances where you contributed to team success or supported your teammates, reflecting the 'We Are One Team' value.
✨Stay Updated on Skincare Trends
Demonstrate your passion for skincare by discussing current trends or innovations in the industry. This shows that you’re proactive about learning and can engage customers with relevant information, enhancing their shopping experience.
