At a Glance
- Tasks: Connect with customers and guide them to the best beauty products.
- Company: Join Boots, a leader in the beauty retail scene.
- Benefits: Earn up to £1000 annual product allowance and enjoy generous discounts.
- Other info: Opportunities for career growth and ongoing training available.
- Why this job: Make customers feel their best while sharing your passion for beauty.
- Qualifications: Enthusiasm for beauty and strong communication skills required.
The predicted salary is between 30000 - 32400 £ per year.
The salary for this role is £13.56 per hour and up to £15.59 per hour across selected locations within London.
We’re shaking up the beauty scene at Boots, and our Beauty Specialists are leading the charge. This isn’t your average retail role – it’s a unique position at the heart of our beauty halls, where you’ll connect with customers and guide them to the best skincare, makeup and hair products for their needs. From cult favourites to the latest viral must haves, you’ll share honest, expert advice and help customers find what really works for them – all whilst driving sales through genuine, feel-good service. Whether it’s a glow up or a game changing product, you’ll be part of making every customer feel their absolute best.
About the role
Reporting to the Assistant Manager, you’ll work across all premium/luxury beauty brands, offering expert, unbiased advice to customers giving them the best experience in store. This is a sales‑based role. You'll have targets to meet and we're about working as a team (not competing against each other for sales!) so you won’t be on performance‑based commission. Instead, we provide up to £1000 annual product allowance for you personally test, love and recommend our products.
This is a fun place to be, so you'll really get to use your sales and communication skills as you approach and interact with lots of customers with a variety of needs throughout the day. We’re proud of our stores, so you will always keep the premium beauty hall and make‑up counters looking their best. You will take pride in ensuring all counters and testers are well stocked, cleaned and tidied throughout the day.
You'll have access to expert hands‑on training with premium brands in store, plus a comprehensive learning programme through our online learning platform to keep building your beauty expertise. You'll attend our famous virtual and in‑person conferences where we bring our Beauty Specialists together for an immersive education experience. As a Boots Beauty Specialist there may be opportunities to get involved with creating social media content, supporting with events or even the chance to be involved in some of our exciting campaigns.
What you'll need to have
- Enthusiasm & passion for make‑up, skincare and haircare
- A warm, approachable manner and the confidence to start conversations with customers.
- A passion for achieving and exceeding sales targets or goals
- Ability to work at pace.
- Good communication skills, with the ability to understand customer needs.
- A proactive approach to learning about new products, techniques, and services
It would be great if you also have
- Experience working towards sales or targets in beauty retail
- A creative flair or interest in social content
Career development
There are plenty of opportunities to continue your career with us; whether you progress within beauty to become a Senior Beauty Specialist or Beauty Assistant Manager, move into store leadership as a Store Manager, or even join our Support Office.
Our benefits
- Quarterly product allowance totalling up to £1000 per year (*subject to number of hours worked per week.)
- Generous employee discounts
- Ongoing training from our amazing brands and beauty experts
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
In-Store Beauty Specialist: Expert Makeup & Skincare employer: The Boots Company PLC
At Boots, we pride ourselves on being a vibrant and inclusive workplace where our Beauty Specialists can thrive. With a generous product allowance, ongoing training from industry experts, and a supportive team culture, you’ll have the opportunity to grow your career in the beauty sector while making a real impact on customers' lives. Join us in our London locations and be part of a dynamic team that values genuine service and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land In-Store Beauty Specialist: Expert Makeup & Skincare
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Boots' beauty products and their unique selling points. This way, you can chat confidently about what excites you in the beauty world and how you can help customers find their perfect match.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to get comfortable starting conversations with customers. Remember, it’s all about making them feel welcome and understood – that’s how we drive sales through genuine service!
✨Tip Number 3
Show off your passion for beauty! Bring along some of your favourite products or even create a mini portfolio of looks you've done. This will not only showcase your expertise but also demonstrate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us at Boots.
We think you need these skills to ace In-Store Beauty Specialist: Expert Makeup & Skincare
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for beauty shine through in your application. We want to see your love for makeup, skincare, and haircare, so share any personal experiences or favourite products that inspire you!
Tailor Your CV:Make sure your CV highlights relevant experience in beauty retail or sales. We’re looking for those who can connect with customers, so include examples of how you've done this in the past.
Be Authentic:When writing your cover letter, be yourself! We value genuine communication, so let your personality come through. Share why you want to join our team and how you can contribute to our fun and vibrant environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing benefits there.
How to prepare for a job interview at The Boots Company PLC
✨Know Your Products
Before the interview, make sure you’re familiar with the latest makeup and skincare products. Research popular brands and their bestsellers, as well as any new launches. This will not only show your passion for beauty but also help you answer questions about product recommendations confidently.
✨Show Off Your Communication Skills
Practice how you would approach a customer in-store. Think about how you’d start a conversation and ask open-ended questions to understand their needs. During the interview, demonstrate your warm and approachable manner, as this is key to connecting with customers.
✨Emphasise Teamwork
Since this role focuses on working as a team rather than competing for sales, be prepared to discuss your experiences in collaborative environments. Share examples of how you’ve supported colleagues or contributed to a team goal, highlighting your ability to work well with others.
✨Prepare for Role-Play Scenarios
You might be asked to role-play a customer interaction during the interview. Practice scenarios where you recommend products based on different customer needs. This will help you showcase your sales skills and ability to provide genuine, feel-good service.
