At a Glance
- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a leader in eye care with a focus on customer relationships.
- Benefits: Enjoy bonuses, generous discounts, career development, and flexible benefits.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a difference in customers' lives while growing your career in a supportive environment.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, to being part of the pre‑screening activities of an eye‑test, through to helping our customers find the perfect eyewear solution – no two days will be the same. You will be based in store and report to the store manager.
Responsibilities
- Ordering, dispensing and collecting glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
What you’ll need to have
- Passion for customer care
- Desire to learn
It would be great if you also have
- Worked in a retail or clinical environment
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and non‑clinical career development opportunities
- Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Optical Retail Associate — Eye Care & Career Growth in Horwich employer: The Boots Company PLC
At Boots Opticians, we pride ourselves on being an excellent employer, offering a vibrant work culture where every Optical Retail Associate plays a crucial role in delivering exceptional customer care. With generous employee discounts, flexible benefits, and numerous career development opportunities, our team members are supported in their professional growth while enjoying a positive and inclusive environment. Located in a bustling retail setting, you will have the chance to engage with diverse customers and make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Retail Associate — Eye Care & Career Growth in Horwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for customer care.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and approachable. First impressions matter, especially in retail, so put some thought into your outfit to reflect the friendly and helpful vibe of the store.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to navigate!
We think you need these skills to ace Optical Retail Associate — Eye Care & Career Growth in Horwich
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you’ve gone the extra mile for a customer, as this will resonate with us and show that you’re a great fit for our team.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the job description. We want to see how your background aligns with the responsibilities of the Optical Retail Associate role, so don’t hold back!
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your writing. Share a bit about who you are and what drives you, especially if it relates to eye care or retail – it’ll help us get to know you better.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s straightforward and ensures that your application gets to the right people quickly. Plus, we can’t wait to hear from you!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Before the interview, make sure you understand the role of an Optical Retail Associate. Familiarise yourself with common eyewear products and services, as well as the basics of eye care. This will help you answer questions confidently and show your passion for customer care.
✨Showcase Your People Skills
Since this role is all about building relationships with customers, be prepared to share examples of how you've successfully interacted with customers in the past. Think of specific situations where you listened to their needs and provided excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Dress the Part
First impressions matter, especially in retail. Dress smartly and professionally for your interview. It reflects your seriousness about the position and aligns with the company’s image, making you stand out as a candidate who understands the importance of presentation.
