Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Retail Assistant (Opticians) in Hereford employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Opticians) in Hereford
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Boots Opticians. Understand their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your passion for customer care and your desire to learn. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and professional. First impressions matter, especially in retail where customer interaction is key. Show them you’re ready to represent the brand!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant (Opticians) in Hereford
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your passion for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Assistant role at Boots Opticians. Mention specific skills or experiences that relate to the job description, like working in retail or clinical environments.
Be Yourself: We value inclusivity and authenticity, so let your personality shine through in your application. Don’t be afraid to show us who you are and what makes you unique – we’re looking for genuine individuals who can contribute to our team!
Apply Through Our Website: Make sure to apply through our official website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details about the role and our fantastic benefits there!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eyewear, eye tests, and customer care. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers all day. Prepare examples of how you've successfully built relationships in previous roles. Highlight your ability to listen and understand customer needs, as this is key to finding the right solutions for them.
✨Demonstrate Your Willingness to Learn
Boots Opticians values a desire to learn, so be ready to discuss how you approach new challenges. Mention any relevant training or experiences that showcase your commitment to personal and professional development, especially in retail or clinical settings.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about the 'Step Into Optics' training programme and opportunities for career development.
