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- Tasks: Help customers with healthcare advice and enhance their shopping experience.
- Company: Boots is transforming healthcare to be more accessible and engaging for everyone.
- Benefits: Enjoy flexible benefits, employee discounts, and a supportive work environment.
- Why this job: Join a team that values inclusivity and personal growth while making a positive impact.
- Qualifications: No experience needed; just bring your passion for health and customer service.
- Other info: Full training provided, with opportunities for part-time roles and flexible hours.
The predicted salary is between 25600 - 28100 £ per year.
The salary for this role is £12.36 and up to £13.53 across selected locations within London. No previous experience required & full training will be provided
Healthcare at Boots is changing! We are re-imagining the healthcare to make it more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired, modern environment where they can be offered personalised and expert advice. This is where the Boots Healthcare Sales Assistants come in with their in-depth knowledge across health and wellness to enhance every customer and patient’s experience
About the role
As a Healthcare Sales Assistant, your role will be to deliver complete care by giving advice on healthcare products and services.
You will also:
- Provide holistic healthcare advice, helping our customers and patients to make appropriate choices about health and wellness products and services
- Talk with and approach customers using The Boots Healthcare Way to ensure they have a choice of solutions and the right advice to meet their needs
- Be the store’s health and wellbeing ambassador, keeping up to date with the latest products and topics in the health and wellness world
- Embrace and promote the Boots omnichannel offering and signpost customers and patients to further solutions (e.g. Pharmacy Services, Online Doctor, Boots.com)
- Build strong relationships with customers and the local community
- Refer patients to an appropriate healthcare professional as necessary (e.g. Pharmacist)
What you’ll need to have
These are the essential skills or experience needed to succeed in this role.
- Energy and passion for finding the best solutions for your customers
- Curious about patients, customers and their holistic health and wellbeing
- Empathetic and able to interact sensitively
- A team player that loves to contribute to the team and store’s success
- Digitally savvy and comfortable embracing technology and the omnichannel offering
- Sales-driven and focused on delivering a great customer experience
- You will be an ambassador for the Boots brand, with desiring to learn about everything health
- You will be prepared to complete a Healthcare training Programme at NVQ2 or equivalent
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criterion.
- Experience in a healthcare setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If your application is successful, you\’ll be invited to an in-store interview within the net 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #J-18808-Ljbffr
Healthcare Sales Assistant employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Sales Assistant
✨Tip Number 1
Familiarise yourself with Boots' healthcare products and services. Understanding the range of offerings will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Show your passion for health and wellness by staying updated on current trends and topics in the industry. This will not only impress your interviewers but also prepare you to provide informed advice to customers.
✨Tip Number 3
Practice your customer interaction skills. Role-playing scenarios with friends or family can help you become more comfortable approaching customers and providing them with tailored advice.
✨Tip Number 4
Emphasise your teamwork abilities during the interview. Boots values team players, so be ready to share examples of how you've contributed to a team's success in previous roles or experiences.
We think you need these skills to ace Healthcare Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Healthcare Sales Assistant position. Tailor your application to highlight how your personal qualities align with the role.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for healthcare and customer service. Mention any relevant experiences, even if they are not directly related to healthcare, that demonstrate your empathy and ability to connect with customers.
Highlight Relevant Skills: Emphasise skills that are essential for the role, such as being digitally savvy, having a sales-driven mindset, and being a team player. Use specific examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Passion for Healthcare
Make sure to express your enthusiasm for healthcare and wellness during the interview. Talk about why you are interested in helping customers make informed choices about their health and how you can contribute to creating a positive experience for them.
✨Demonstrate Empathy and Communication Skills
As a Healthcare Sales Assistant, you'll need to interact sensitively with customers. Prepare examples of how you've successfully communicated with others in the past, showcasing your ability to listen and respond to their needs.
✨Familiarise Yourself with Boots' Offerings
Research Boots' healthcare products and services before the interview. Being knowledgeable about their omnichannel offerings will show that you're proactive and genuinely interested in the role, which can set you apart from other candidates.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask your interviewers about the role and the company culture. This not only shows your interest but also helps you determine if Boots is the right fit for you. Consider asking about training opportunities or how they support employee development.